IT Technician

Morgan Hunt UK Limited; Wolverhampton; On-site; GBP 25,000 - 35,000; Full time

Job summary

A respected recruitment agency in the UK is seeking an IT Technician to deliver key IT support in an educational setting. The role involves maintaining technology, troubleshooting issues, and providing excellent customer service to students and staff. Candidates should have experience in 1st and 2nd line support and a strong commitment to service. This temporary position offers the chance to make a real impact in the education sector.

Qualifications

• Previous experience in an IT support or technician role.
• Strong understanding of Microsoft Office Suite.
• Willingness to obtain an Enhanced DBS.

Responsibilities

• Deliver IT support to staff and students.
• Set up and troubleshoot hardware.
• Respond to technical queries in a timely manner.

Skills

1st and 2nd line IT support

Strong customer service skills

Windows operating systems expertise

Troubleshooting skills

Communication skills

Time management skills

Job description

Overview

Morgan Hunt is working in partnership with a highly respected Further Education College in the West Midlands. Due to an increased workload they are seeking to appoint a talented and enthusiastic IT Technician.

Role

Role: IT Technician

Location: West Midlands

Start: ASAP

Job Type: Temporary

The Role

Join an FE College as their new IT Technician, where you'll not only keep their technology running smoothly but also deliver outstanding support to students, staff, and faculty. This role goes beyond tech—it's about making a real difference through excellent customer service.

Key Responsibilities

• Deliver 1st and 2nd line IT support to staff and students across multiple college sites
• Set up, maintain, and troubleshoot desktops, laptops, printers, AV equipment, and network hardware
• Respond to and resolve technical queries and service tickets in a timely manner
• Support college systems and applications, ensuring minimal downtime
• Maintain accurate records of issues and resolution

Education, experience and requirements

• Previous experience in an IT support or technician role (1st/2nd line)
• Must have strong customer service skills
• Solid understanding of Windows operating systems and Microsoft Office Suite
• Strong troubleshooting, communication, and time management skills
• Full UK driving licence and willingness to travel between campuses
• Friendly, professional attitude with a commitment to great service
• Enhanced DBS on the update service (or willingness to obtain one)

This is a fantastic opportunity for someone with hands-on IT support experience looking to gain or expand their skills within the education sector.

If you are interested in this role or would like to apply please send through your most up to date CV.

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.