IT Technician

TieTalent; Swindon; On-site; GBP 30,000; Full time

Job summary

A local community IT support provider in Swindon is seeking an IT Technician to provide on-site technical support in primary schools. The ideal candidate will have over 2 years of IT support experience, strong communication skills, and a proactive approach to problem-solving. This role offers a salary of up to £30,000 with opportunities for career growth and extensive training.

Benefits

Salary up to £30,000

26 days holiday

Casual dress policy

Free on-site parking

Company events

Training & development opportunities

Pension scheme & sick pay

Qualifications

• 2+ years’ IT support experience (Windows 10/11, Mac OS, networking basics).
• Strong communication skills and a friendly, approachable manner.
• UK driving licence & own car.
• Based in or near Swindon.

Responsibilities

• Provide 1st & 2nd line support for PCs, laptops, iPads, printers, AV equipment, and networks.
• Troubleshoot issues with Windows, Mac OS, and networking.
• Manage user accounts, device setups, and Office 365 services.
• Perform routine maintenance, security checks, and updates.
• Liaise with suppliers and escalate issues when required.

Skills

IT support experience

Communication skills

Windows 10/11 knowledge

Mac OS knowledge

Networking basics

Job description

Role: IT Technician

Location: Swindon

Salary: Up to £30,000

Looking for an IT role where you can make a real difference every day? This is your chance to use your technical skills to directly support teachers, staff, and pupils in local primary school, keeping classrooms running and lessons on track.

We’re seeking a friendly, proactive IT Technician to provide on-site support for a local school. You’ll be the go-to tech expert for staff and students, solving issues, maintaining systems, and ensuring technology is always ready to use.

Why this role stands out

• Impact you can see – Every fix you make keeps lessons flowing and supports learning.
• Variety & independence – No two days are the same, and you’ll manage your own workload.
• Local community role – Be a familiar, trusted face at the schools you support.
• Career growth – Ongoing training and development to keep your skills sharp.
  
  

What you’ll be doing

• Provide 1st & 2nd line support for PCs, laptops, iPads, printers, AV equipment, and networks.
• Troubleshoot issues with Windows, Mac OS, and networking.
• Manage user accounts, device setups, and Office 365 services.
• Perform routine maintenance, security checks, and updates.
• Liaise with suppliers and escalate issues when required.
  
  

What you’ll need

• 2+ years’ IT support experience (Windows 10/11, Mac OS, networking basics)
• Strong communication skills and a friendly, approachable manner
• UK driving licence & own car
• Based in or near Swindon
  
  

Bonus skills: Knowledge of VLANs, VPNs, backup systems, or network cabling

The package

• Salary up to £30,000
• 26 days holiday
• Casual dress policy
• Free on-site parking
• Company events
• Training & development opportunities
• Pension scheme & sick pay
  
  

Apply today to bring your IT expertise into a role that supports your local community while giving you the variety and independence you’ve been looking for