IT Technician

The Windsor Forest Colleges Group; Slough; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading educational institution is seeking an IT Technician for a full-time, maternity cover role. The position involves delivering first and second line support to ensure the smooth operation of IT services at the Slough and Langley campuses. Join a dynamic team and make a real impact in an educational environment while enjoying generous benefits such as 30 days annual leave and career progression opportunities.

Benefits

30 days annual leave plus bank holidays

Career progression opportunities

Access to subsidised leisure courses

Defined benefit pension schemes

Free on-site parking

Cycle to Work Scheme

Family friendly policies

On-site Coffee Shop & Cafeteria

Health & wellbeing benefits

Qualifications

• Experience in providing first and second line IT support.
• Ability to diagnose hardware, software, and network issues.
• Strong communication skills for effective customer service.

Responsibilities

• Provide technical support to staff and students.
• Ensure operation of IT systems and services.
• Diagnose and resolve IT-related problems.

Skills

Customer Service

Technical Support

Hardware Troubleshooting

Software Troubleshooting

Network Troubleshooting

Education

Relevant IT Qualification

Job description

The Windsor Forest Colleges Group is seeking an IT Technician to join our IT Services team at the Slough and Langley campus on a full-time, temporary basis. Please note that this role is a maternity cover position and is scheduled to end on 30th September 2026.

IT Technician

Are you passionate about technology and looking to make a real impact in an educational environment? We are seeking a dedicated IT Support Technician to provide first and second line technical support to our staff and students, ensuring the seamless operation of our IT systems and services.

Based primarily Slough & Langley, with occasional travel to other locations within the group, you will diagnose and resolve hardware, software, and network issues. You'll escalate complex problems as needed while maintaining a high standard of customer service. This vital role ensures the reliability and efficiency of our IT infrastructure, supporting teaching, learning, and administrative activities.

Join us and be an essential part of our team, facilitating smooth and effective technological solutions across the organisation.

For further details on this role please refer to the attached job description / person specification.

About Us

The Windsor Forest Colleges Group (TWFCG) is a leading education provider in the South-East. Our staff work across 4 main campuses at Langley, Windsor, Strodes-Egham and Berkshire College of Agriculture-Maidenhead. Our teams place the learner at the heart of all we do and in our state-of-the-art learning environments, we are proud to deliver education and training to a diverse group of students and businesses each year.

Our Staff Benefit From

• Support roles enjoy 30 days annual leave plus bank holidays
• Career progression opportunities for ambitious staff
• Access to a wide range of subsidised leisure courses
• Access to excellent defined benefit pension schemes
• Free on-site parking at all sites
• Cycle to Work Scheme
• Family friendly policies to support Work Life Balance
• On-site Coffee Shop & Cafeteria
• Various health & wellbeing benefits including discounted gym memberships, confidential staff counselling and discounted hair and beauty treatments at The Salon at Langley College
  
  

To apply please visit our careers page and complete the online application form.

Please be advised that the vacancy will close on 16th August 2025 but interviews will be held on a rolling basis.*

Please ensure you pay particular attention to the supporting statement of the online application form making sure to include details of how you meet each of the essential criteria listed on the person specification.

• Applications will be shortlisted on a rolling basis, and we reserve the right to interview and appoint before this closing date. We therefore encourage you to apply at the earliest opportunity to avoid disappointment.
  
  

The College is committed to safeguarding and promoting the welfare of children and young people and expects all its staff to share this commitment. Successful applicants will be required to undergo an enhanced DBS and Barred List check along with other legally required checks which are an essential part of the safeguarding process.

Recruitment Agencies - We have a PSL of trusted partners to assist us when required and do not acknowledge any speculative CVs or unsolicited candidate introductions from agencies not on this list.