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IT Technician

TN United Kingdom

Sheffield

On-site

GBP 20,000 - 30,000

Full time

30+ days ago

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Job summary

An exciting opportunity awaits in a dynamic IT Services team in Sheffield! This role is perfect for a motivated individual looking to kickstart their career in IT support. As a 1st Line Support Technician, you'll engage with customers, providing essential support and resolving technical issues. With a focus on Windows Server, Office 365, and networking, you'll gain valuable experience in a fast-paced environment. If you have a passion for technology and a commitment to excellent customer service, this role will help you grow and thrive in your IT career.

Qualifications

  • Recently qualified apprentices or those with 1+ years in customer-facing IT roles.
  • Strong customer service and problem-solving skills are essential.

Responsibilities

  • Provide 1st line support to customers, resolving IT issues efficiently.
  • Assist in maintaining and troubleshooting Windows Server and Office 365.

Skills

Customer Service
Problem Solving
Communication Skills

Education

IT Apprenticeship
1+ years in IT Support

Tools

Windows Server
Office 365
DNS/DHCP
Routing / Networks

Job description

Social network you want to login/join with:

I am working on an exciting new opportunity with my IT Services client.

Position Overview

We are looking for a keen and driven 1st Line Support Technician to join the growing and dynamic team based in Sheffield. This is a perfect opportunity for a recently qualified apprentice, or someone with 1+ years of hands-on experience in a customer-facing IT role.

Technical Stack:
  1. Windows Server
  2. Office 365
  3. DNS/DHCP
  4. Routing / Networks

A Driving License & Car is required!

Sponsorship is not available with this role.

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