IT Technician

Hays; Sefton; On-site; GBP 23,000 - 24,000; Full time

Job summary

A renowned education provider in Southport is seeking an IT Technician to join their team. The successful candidate will provide high-level IT support to staff and students, ensuring smooth operation of IT services. This entry-level role offers a salary between £23,000 and £24,000, along with opportunities for skill development within a supportive environment.

Qualifications

• Recent hands-on experience providing IT support.
• Strong communication skills and attention to detail.
• Experience in face-to-face IT support is beneficial.

Responsibilities

• Responding to IT service requests from end users.
• Providing IT support to students during lessons and exams.
• Unpacking, installing, and building IT hardware.

Skills

Communication

Attention to detail

IT support

Education

Recent IT qualification

Completed apprenticeship in IT

Job description

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Base pay range

Your new company
A renowned education provider in the Southport area has approached Hays seeking an IT Technician to join their established team, who have a passion for providing a high level of IT support to both staff and pupils across the college. The organisation offers a diverse range of courses to students and therefore has a varied technology landscape with state-of-the-art facilities, with the sole purpose of ensuring a high level of education is provided for students. Reporting to the Head of IT, the successful IT Technician will join a supportive team and will have the opportunity to further develop their skills and knowledge.

Your new role

As an IT Technician, you will work closely with the wider IT team to support them in the delivery of IT services across the college, supporting both students and staff to a high level. Responsibilities for this role will include:

• Responding to IT service requests from end users
• Supporting users in the setting up of accounts and completing password changes
• Resolving user errors which may relate to hardware, software or bespoke equipment
• Providing IT support to students during lessons and exams
• Ensuring an up-to-date register is kept of all IT equipment and ordering consumables as and when required
• Unpacking, installing and building IT hardware
• Support the wider IT team in the delivery and completion of IT projects
• General IT support and administration

What you'll need to succeed

To be successful in securing this position and joining this supportive team, you will possess a recent IT qualification or will have recent hands-on experience of providing IT support. Strong communication skills and good attention to detail are also required in this role. Experience providing face-to-face IT support to end users would be beneficial. This role is ideal for someone who has recently completed an apprenticeship in IT or gained an IT qualification with work experience.

What you'll get in return

You will be paid a salary between £23,000 and £24,000, dependent on experience and qualifications. You will have the opportunity to further develop your skills and knowledge within an experienced IT team.

What to do next

If interested, click 'apply now' to send your updated CV or call us. If this role isn't suitable, contact us for a confidential career discussion.

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Additional Details

• Seniority level: Entry level
• Employment type: Internship
• Job function: Information Technology
• Industries: Technology, Information and Internet

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