IT Technician

www.findapprenticeship.service.gov.uk - Jobboard; Gloucester; On-site; GBP 20,000 - 25,000; Full time

Job summary

A local educational institution in Gloucester is seeking an IT Technician to manage and develop the school's IT resources. The role includes providing technical support to pupils and staff, maintaining equipment, and ensuring compliance with safeguarding protocols. The ideal candidate enjoys working with young people and is committed to education, with strong ICT skills and effective communication abilities.

Benefits

Car Salary Sacrifice Scheme

Onsite parking and cycle storage

Cycle-To-Work Scheme

Free Flu Vaccines

Access to school fitness suite

Discounted gym memberships and exercise classes

Employee Assistance Programme

Qualifications

• Integrity and a drive to benefit students.
• Enjoy working with young people and be committed to education.
• Team player and proactive.

Responsibilities

• Maintain and develop the school's IT resources.
• Support and advise pupils and staff in appropriate IT use.
• Provide first and second-level technical support for IT.

Skills

Working with young people

Problem-solving skills

Effective communication

Numeracy skills

Literacy skills

ICT skills

Job description

What skills and experience we're looking for

RESPONSIBILITIES:

1. Maintain and develop the school’s IT resources for safe and effective use by pupils and staff.
2. Support and advise pupils and staff in appropriate IT use.
3. Provide first and second level technical support for IT, telecoms, and AV equipment.
4. Install new IT equipment, operating systems, and software as directed.
5. Maintain network access rights, including creating and disabling user accounts.
6. Perform routine and non-routine checks, maintenance, and fault investigation.
7. Assist with IT equipment for assemblies, meetings, and presentations.
8. Prepare IT equipment for events, occasionally outside regular hours.
9. Maintain and repair IT equipment, liaising with third-party services as needed.
10. Diagnose and resolve workstation OS and software issues.
11. Assist with backup routines.
12. Ensure safe storage and disposal of equipment and materials.
13. Maintain stock records and asset register for IT equipment.
14. Update the IT knowledge base on SharePoint.
15. Assist teaching staff and undertake other duties as required.
16. Support classroom IT needs, including equipment bookings and delivery.
17. Assist with maintenance and installation of CCTV and access control systems.
18. Work within Data Protection and GDPR requirements.
19. Assist with staff IT training.
20. Support school exams involving IT resources.

PERSONAL SPECIFICATION

The successful candidate must:

• Enjoy working with young people and be committed to education.
• Have integrity and a drive to benefit students.
• Be a team player and proactive.
• Work well under pressure and communicate effectively.
• Possess strong numeracy, literacy, and ICT skills.
• Be ambitious and have a good sense of humour.

What the school offers its staff

• Car Salary Sacrifice Scheme
• Onsite parking and cycle storage
• Cycle-To-Work Scheme
• Free Flu Vaccines
• Access to school fitness suite
• Dry cleaning and car valet services
• Family-focused leave
• Discounted gym memberships and exercise classes
• Employee Assistance Programme
• Financial advice clinics

Safeguarding Commitment

Churchdown School is committed to safeguarding and expects all staff and volunteers to share this commitment. We prioritize a safe, supportive environment for students, with clear safeguarding policies in place. All staff must be aware of and adhere to these procedures.