IT Technician

So Code Limited; Cambridge; On-site; GBP 30,000 - 35,000; Full time

Job summary

A fast-growing business in Basingstoke is looking for an IT Technician to provide technical support and manage IT-related queries. In this role, you'll work closely with the IT Manager and help shape the broader IT strategy while ensuring compliance and efficient resolution of technical issues.

Qualifications

• Experience in a similar technical role is desired.
• Familiarity with Windows operating systems is crucial.

Responsibilities

• Provide day-to-day user support, managing and resolving IT issues.
• Ensure GDPR compliance across all systems.
• Support cyber security efforts and manage hardware requirements.

Skills

Experience in IT support

Use of Google Workplace

Knowledge of Microsoft 365

Analytical skills

Job description

IT Technician | £30,000 to £35,000 |Basingstoke based |On-site working

Working for a fast-growing business based in Basingstoke, this is an exciting opportunity to join the business as they embark on a period of growth and change in direction.

In this pivotal position, you will be the first point of contact for IT-related queries, ensuring that all technical issues are resolved efficiently and that systems across the business remain resilient and compliant. You’ll work closely with the IT Manager to help shape and implement the broader IT strategy and continuously identify opportunities for improvement and automation.

Key Responsibilities:

• Provide day-to-day user support, managing and resolving IT issues across the company.
• Ensure full GDPR compliance across all systems, devices, and data handling processes.
• Support cyber security efforts, including compliance, monitoring, and contributing to policy enhancements.
• Manage all hardware requirements, including procurement, configuration, and maintenance of laptops, printers, mobile devices, and peripherals.

Key Skills:

• Experience in IT support or a similar technical role.
• Have usedGoogle Workplace and 3CX IP telephony systems.
• Knowledge of Microsoft 365 and Windows operating systems.
• Analytical skills to identify opportunities for process improvement.

If you want to be part of a collaborative and forward-thinking team, thenapply here now!