IT Technician

Austin Fraser; Broxburn; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading manufacturing organization seeks a dedicated IT Technician to work full-time (37.5 hours/week) in Broxburn. Responsibilities include managing IT systems, supporting projects, and ensuring compliance with SLAs and KPIs. This temporary role may lead to permanent employment.

Qualifications

• Strong understanding of IT infrastructure.
• Experience with reporting and business intelligence tools.
• Knowledge of finance and HR systems.

Responsibilities

• Collaborate with users to configure and develop IT systems.
• Monitor SLAs and KPIs for ICT service delivery.
• Engage with external IT providers for service contracts.

Skills

IT infrastructure and systems

Business intelligence tools

Communication

Problem-solving

Job description

Job Title: IT Technician
Location: Broxburn
Remuneration: 15 - 18 per hour - dependant on experience
Contract Details: Temporary, 3 months

Are you an IT wizard ready to make a difference? Our client, a leading organisation in the manufacturing industry, is seeking a dedicated IT Technician to join their dynamic team! This is an exciting opportunity to dive into a fast-paced environment where your skills will shine!

Responsibilities:

• Collaborate with users to configure and develop business information systems, ensuring alignment with organisational needs.
• Monitor and report on SLAs and KPIs for ICT service delivery, keeping a close eye on third-party agreements.
• Engage with external IT providers for managed service contracts, hardware maintenance, finance systems, and more!
• maximise up-time and minimise downtime of the IT infrastructure and business systems.
• Foster strong relationships with end-users to enhance processes and productivity.
• Liaise effectively with a variety of internal and external stakeholders.
• Support all IT projects and initiatives, contributing to their success.
• Prepare departmental IT policies and procedures as necessary.
• Maintain an up-to-date IT map/register.
• Ensure compliance with legal requirements.
• Promote a culture of health and safety in all activities.

You'll also have the chance to work on critical projects that align with current business priorities, documenting procedures and providing support as needed.

Key Requirements:

• Strong understanding of IT infrastructure and systems.
• Experience with business intelligence tools and reporting.
• Familiarity with service level agreements (SLAs) and key performance indicators (KPIs).
• Ability to manage hardware maintenance and IT project support.
• Knowledge of finance, time & attendance, and HR systems.
• Proficiency in email filtering and telephony systems.
• Excellent communication skills and a proactive approach to problem-solving.

Working Pattern:

• Full Time: 37.5 hours per week, Monday to Friday - there is potential for permanent employment at the end of this assignment

Don't miss your chance to bring your IT expertise to a vibrant organisation! If you're ready to take on this challenge and make a significant impact, we want to hear from you! Apply today and embark on an exciting career journey with us!

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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