IT Technician

TipTopJob; Bournemouth; On-site; GBP 24,000 - 26,000; Full time

Job summary

A technology firm in Bournemouth is seeking an IT Technician to provide support for Windows systems and Office365 applications. You will assist internal users via phone, email, and ticketing systems. The ideal candidate will have strong communication skills and a basic understanding of networking. This role offers opportunities for career development and a comprehensive benefits package including holidays and health programmes.

Benefits

20 days + bank holidays

Opportunities for career development

Health and wellbeing programmes

Pension scheme

Discount schemes

Company events

Qualifications

• Proficiency with Windows 10/11 required.
• Experience with Office365 applications preferred.
• Understanding of Active Directory and Windows Server necessary.
• Basic networking knowledge essential.
• Strong communication skills are a must.

Responsibilities

• Serve as the first point of contact for IT support queries.
• Provide remote and face-to-face IT support.
• Collaborate with team leaders to resolve tickets.
• Research and document solutions in the knowledge base.

Skills

Proficiency with Windows 10/11 operating systems

Experience with Office365 applications and environments

Understanding of Active Directory and Windows Server

Basic networking skills (TCP/IP, DNS, DHCP)

Excellent written and verbal communication skills

Job description

IT Technician : Bournemouth : GBP24,000-26,000

We have an excellent opportunity for an IT Technician to join a growing organisation during an exciting period of expansion. This role involves assisting internal users with their IT issues, including support for Microsoft and Application suite products. You will assist users via telephone, email, and ticketing systems, ensuring adherence to SLAs.

Benefits for the IT Technician

• 20 days + bank holidays
• Opportunities for career development and training
• Health and wellbeing programmes
• Pension scheme
• Discount schemes
• Company events and more

Key Responsibilities

• Serve as the first point of contact for all IT support queries
• Provide remote or face-to-face support, including deskside assistance when needed
• Collaborate with team leaders and management to escalate and resolve tickets
• Research and document solutions in the company's knowledge base

Required Skills and Experience

• Proficiency with Windows 10/11 operating systems
• Experience with Office365 applications and environments
• Understanding of Active Directory and Windows Server
• Basic networking skills (TCP/IP, DNS, DHCP)
• Excellent written and verbal communication skills

If you are interested in this role or seeking similar opportunities, please contact Harry directly. To apply, click on the link provided.

Hunter Selection Limited is a recruitment consultancy with offices across the UK, specialising in permanent and contract roles within Engineering, Manufacturing, IT, Digital, Science, Technology, Service, and Sales sectors.

Please note, due to high application volumes, we can only respond to candidates whose skills and qualifications match the requirements. We are committed to equality and do not discriminate based on protected characteristics under the Equality Act 2010.

For the purposes of the Conduct Regulations 2003, we act as an Employment Agency for permanent roles and as an Employment Business for temporary/contract roles.