IT Technician

Star Academies; Birmingham; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join Star Academies as a support staff member at Eden Girls' Leadership Academy in Birmingham, where you'll provide essential support to students, helping them thrive academically. This role requires strong organisational and technical skills, and you'll work in a rewarding environment dedicated to educational excellence.

Benefits

Competitive salaries

Pension schemes

Generous holiday entitlements

Healthcare cash plans

Qualifications

• Must have strong background in troubleshooting software and hardware issues.
• Experience managing ICT networks effectively.
• Ability to procure, install and manage educational and office software and hardware.

Responsibilities

• Provide tailored support to students and assist with learning.
• Manage software and hardware troubleshooting.
• Support in maintaining an outstanding learning environment.

Skills

Organisational skills

Technical skills

Relationship building

Education

5 A*-C GCSEs including English and Maths

Tools

Educational software

Office software

Job description

Social network you want to login/join with:

Do you have the drive, passion and commitment to deliver outstanding support to help young people in a disadvantaged community? If so, joining the Star support team might just be the best career move you ever make. This is your opportunity to join a dedicated team of support staff who are committed to providing the best possible education for our pupils.

About Eden Girls' Leadership Academy, Birmingham

Eden Girls' Leadership Academy, Birmingham is a secondary school for 11 to 16 year old girls which opened in September 2019 and we were graded as ‘Outstanding’ in all areas by Ofsted during our first inspection in February 2024. The school has a Muslim faith designation, welcoming applications from pupils of all faiths and none. Like all Star schools, it will have a leadership specialism.

We have an exemplary reputation for excellence in every aspect of school life. We provide a knowledge-based academic curriculum alongside a rich and diverse leadership programme that grows character and inspires charitable and social action. Our pursuit of educational excellence is based upon our fundamental belief that every pupil has the capacity to become a successful and inspirational leader.

Who we’re looking for

We’re looking for a dedicated individual to provide tailored support to our pupils. You will be committed to making a positive difference to young people’s lives and in supporting and developing their learning. Your intervention will help enable an outstanding learning environment for our young people, providing the support they need to succeed.

The successful candidate will be a committed team player with excellent organisational and technical skills. You will have the ability to effectively support learning and teaching, and to develop relationships across our school and the Star community.

You will have:

• 5 A*- Cs at GCSE including English and Maths.
• Experience of dealing with trouble-shooting software and hardware issues in a timely manner.
• Experience of managing an ICT network effectively.
• The ability to procure, install and manage educational and office software
• The ability to procure, install and manage educational and office hardware.

Star Academies is a high-performing multi-academy trust that runs more than 30 primary and secondary schools. We are a values-based organisation that works to improve the life chances of young people in areas of social and economic deprivation to help them succeed at the highest levels of education, employment and the professions. Every single day you’ll be rewarded with the opportunity to shape a young person’s future - our STAR values embody what we believe is needed to succeed.

Professional development is key to our ongoing success, so we continually invest in our employees through our professional development hub, Star Talent Academy . With a wealth of training, mentoring and progression opportunities across a large, growing group of academies, joining our team of leading education experts could propel your career to the next level.

We can also offer you a range of rewards and benefits , including competitive salaries and pension schemes, generous holiday entitlements and healthcare cash plans.

Find out more

Please download the job description and person specification below for further information about the role. For an informal and confidential discussion about the role please call us on 0121 668 0540.

Key Dates

Closing Date: Sunday, 13 July 2025 at midnight.

Interview Date: To be confirmed.

Proposed Start Date: Monday, 1 September 2025.

Application Process

To apply for this vacancy please use the 'Apply for job' link below. You should ensure your application form and supporting statement address all elements of the person specification. We will only consider candidates who meet the vast majority of the essential criteria outlined in the person specification.

Our Commitment

Star Academies is committed to safeguarding, safer recruitment and promoting the welfare of pupils. Our comprehensive recruitment and selection processes aim to discourage and screen out unsuitable applicants. Successful candidates are subject to rigorous pre-employment checks.

We are equally committed to eliminating discrimination and encouraging diversity. We aim for our workforce to be representative of society and that each employee feels respected and able to give their best. We are committed to providing equality and fairness in our recruitment and employment practices and not to discriminate on any grounds. We oppose all forms of unlawful and unfair discrimination.