IT Technician

SoCode; Basingstoke; On-site; GBP 30,000 - 35,000; Full time

Job summary

A growing technology firm in Basingstoke seeks an IT Technician to provide user support, manage IT issues, and ensure compliance with systems and data handling processes. Join a forward-thinking team to shape IT strategy and support cybersecurity efforts. Salary ranges between £30,000 and £35,000. This role is on-site.

Qualifications

• Experience in IT support or similar technical roles.
• Experience with Google Workspace and 3CX IP telephony systems.
• Knowledge of Microsoft 365 and Windows operating systems.

Responsibilities

• Provide day-to-day user support, managing and resolving IT issues across the company.
• Ensure GDPR compliance across all systems, devices, and data handling processes.
• Support cybersecurity efforts, including compliance, monitoring, and policy enhancement.
• Manage hardware requirements, including procurement, configuration, and maintenance of laptops, printers, mobile devices, and peripherals.

Skills

IT support experience

Google Workspace

3CX IP telephony

Microsoft 365

Windows operating systems

Analytical skills

Job description

IT Technician | £30,000 to £35,000 | Basingstoke based | On-site working

Working for a fast-growing business based in Basingstoke, this is an exciting opportunity to join the team during a period of growth and strategic change.

In this pivotal role, you will be the first point of contact for IT-related queries, ensuring technical issues are resolved efficiently and systems remain resilient and compliant. You will collaborate with the IT Manager to help shape and implement the broader IT strategy, continuously identifying opportunities for improvement and automation.

Key Responsibilities:

• Provide day-to-day user support, managing and resolving IT issues across the company.
• Ensure GDPR compliance across all systems, devices, and data handling processes.
• Support cybersecurity efforts, including compliance, monitoring, and policy enhancement.
• Manage hardware requirements, including procurement, configuration, and maintenance of laptops, printers, mobile devices, and peripherals.

Key Skills:

• Experience in IT support or similar technical roles.
• Experience with Google Workspace and 3CX IP telephony systems.
• Knowledge of Microsoft 365 and Windows operating systems.
• Analytical skills to identify process improvement opportunities.

If you want to be part of a collaborative and forward-thinking team, then apply here now!