IT Technician

Nomios; Basingstoke; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in the UK is seeking a dynamic IT Technician to support day-to-day operations and contribute to process improvement. The role involves troubleshooting, supporting A/V rooms, and maintaining IT assets. Ideal for recent graduates or those with prior experience, this position offers a collaborative environment with opportunities for growth.

Benefits

Free hot & cold drinks

Breakfast items

Snacks

Lunches

Regular takeaway Fridays

Qualifications

• Strong organisational skills and professionalism.
• Exceptional attention to detail.
• Effective problem-solving skills and adaptability.

Responsibilities

• Troubleshooting and providing first-level support for hardware and software issues.
• Creating and maintaining clear documentation and end-user guides.
• Ensuring the security of company devices and systems.

Skills

Fluency in English

Organisational skills

Attention to detail

Problem-solving skills

Adaptability

Education

IT BTEC National Diploma Level 2 or 3

Tools

Microsoft 365

MacOS

Windows

Linux

Job description

Nomios' mission is to build a ‘secure and connected’ future. Organisations across Europe depend on us to help secure and connect their digital infrastructures.

In support of our continued UK growth, we are looking for a dynamic and detail-orientated IT Technician to join our team. This role presents a fantastic opportunity to collaborate closely with our internal teams, ensure seamless day-to-day operations, and actively contribute to continuous process improvement.

Your role as IT Technician

As IT Technician, you will play a key role in supporting the day-today- operations of the business. Working closely with the IT Manager and the wider IT team, you’ll help ensure systems run efficiently and effectively. This is a busy and varied position that requires strong collaboration across departments, providing support wherever it’s needed.

We’re looking for someone who is motivated, eager to learn, and committed to continuous improvement. The ideal candidate will be results-driven, detail-orientated, and focused. This role is well-suited to a recent graduate or someone with prior experience in a similar position who is ready to take on a new challenge.

Responsibilities

Key responsibilities of the role include:

• Troubleshooting and providing first-level support for hardware and software issues, escalating when necessary

• Supporting A/V rooms and assisting with events

• Preparing and configuring equipment for new hires

• Creating and maintaining clear documentation and end-user guides

• Managing and maintaining an accurate inventory of all IT assets

• Ensuring the security of company devices and systems

• Delivering training and support to employees as needed

We hire result-orientated, smart, and high-energy individuals who bring a can-do attitude and a willingness to go the extra mile and deliver exceptional outcomes. You should be conscientious, reliable, and methodical, with the ability to remain adaptable and efficient in a fast-paced environment. A good sense of humour and the ability to build strong internal and external relationships is a definite plus.

The ideal candidate will have:

• Fluency in English with excellent written and verbal communication skills

• Strong organisational skills and professionalism, with the ability to manage multiple tasks

• Exceptional attention to detail

• Initiative and the ability to work independently

• A collaborative, team-orientated mindset

• A proactive, can-do approach and a willingness to tackle challenges head-on

• Effective problem-solving skills and adaptability

• The ability to work well under pressure

• Excellent knowledge of Microsoft 365

• Some experience with MacOS, Windows, or Linux systems

• An IT BTEC National Diploma Level 2 or 3 (or equivalent experience)

Organisation Structure

The IT Technician reports to the Group IT Architect.

Job Specifics

• Location: This role is based at our Basingstoke office, with flexibility for occasional homeworking by agreement (free hot & cold drinks, breakfast items, snacks, lunches, and regular takeaway Fridays are provided to all staff in the office!)

• Hours: Full-time, Monday-Friday, 9:00am-5:30pm

Why would you choose tocome and work with us?

We invest in our people. You will get to work in a dynamic, fast-paced environment where you are free to use your initiative in support of our strategic objectives. You will work alongside high calibre sales, technical, and operational experts as part of a supportive, tight-knit team, within which every individual has an important part to play and makes a real difference. Nomios offers a highly competitive salary and commission scheme along with industry-leading benefits.

Ready to make an impact? Apply now!

Nomios is an equal opportunity employer and is committed to creating and sustaining an environment in which everyone is provided with an equal opportunity to grow and develop, and no individual will be unjustly discriminated against. This includes, but is not limited to, discrimination because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion and belief, sex and sexual orientation.