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IT Technical Support Engineer

Randstad Internal Resourcer

Luton

Hybrid

GBP 30,000 - 50,000

Full time

Yesterday
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Job summary

An established industry player is seeking a dedicated IT Technical Support Engineer to join their Luton office. This role offers the opportunity to support IT infrastructure and functionality while collaborating with global suppliers. You'll play a crucial role in ensuring the performance of IT systems and providing technical guidance during office refurbishments. The company fosters an inclusive culture that empowers employees to excel and grow, offering comprehensive training programs and generous benefits. If you're ready to take your IT career to the next level, this is the perfect opportunity for you.

Benefits

Company car
Access to training and development programs
Employee share purchase plan
Comprehensive benefits package
Long service recognition program
Paid time off for significant life events
Employee discounts on everyday purchases

Qualifications

  • Experience in 2nd Line IT Support with strong troubleshooting skills.
  • Proficient in Google Admin and Active Directory management.

Responsibilities

  • Provide 2nd Line IT support and manage Google Admin and Active Directory.
  • Work with global IT suppliers on network troubleshooting and project management.

Skills

IT Support
Google Admin
Active Directory Management
Network Troubleshooting
Project Management

Job description

IT Technical Support Engineer - Luton - Office Based 2-3 Days Per Week (Role includes travel to UK Offices)

Join our team and experience a culture where you'll be challenged to grow, empowered to lead, and supported to perform at your best. Randstad are a global leader in the world of HR services, and have a vision to be the world's most equitable and specialized talent company. We specialise in Operational, Professional, Digital, and Enterprise talent solutions. Through our 'partner for talent' global strategy we aim to offer the best service and partner with clients and candidates.

Our IT department are recruiting for a 2nd Line IT Support Engineer to join us in our head office in Luton, your main goal will be to Support the delivery of IT infrastructure, performance, and functionality to meet business objectives.

Working with the global IT & Network suppliers, supporting the UK business and being a critical business partner to key stakeholders.

Key Responsibilities:

  • 2nd Line IT Support Engineer in Luton, with some UK travel required.
  • Supporting the delivery of IT infrastructure, performance, and functionality to meet business objectives.
  • Google Admin & Active Directory Management.
  • Working with global IT & Network suppliers on network troubleshooting & fault diagnosis.
  • Project Management of office refurbishments & relocations, providing IT technical guidance & support.
  • Supporting audio-visual solutions for meeting & training rooms.

In Return:

  • Access to Randstad's leading training and development programmes.
  • A generous basic salary and company car.
  • An equitable, inclusive culture where everyone can contribute and thrive.
  • A workplace prioritising growth and empowering teams to adapt and excel.
  • A company dedicated to supporting you to perform at your best.

Additional Benefits:

  • Hybrid working options.
  • Employee share purchase plan.
  • Comprehensive benefits package.
  • Long service recognition program.
  • Paid time off for significant life events (birthdays, moving, marriage).
  • Employee discounts on everyday purchases, including gym memberships and cinema tickets.

We are an inclusive employer and should you require any reasonable adjustments in order to complete any aspect of the recruitment process, please contact the Internal Talent Acquisition (ITA) team.

If you are interested in this position please apply now or get in touch with us.

Randstad is committed to equal opportunities for all and will not discriminate based on an individual's sex, race, disability, gender reassignment, pregnancy and maternity, marriage and civil partnership, religion or belief, sexual orientation or age.

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