IT Technical Analyst

Brett Group; Canterbury; On-site; GBP 25,000 - 45,000; Full time

Job description

About The Role

Reporting to the Group IS Technical Manager, the purpose of the IS Technical Analyst role is to provide analysis, support, and optimisation of Brett’s IT systems and infrastructure. This role bridges the gap between business needs and technological solutions by identifying system requirements, resolving technical issues, ensuring system performance, and supporting the implementation of IT projects. The IT Technical Analyst plays a key part in enhancing operational efficiency, minimising downtime, and ensuring that technology supports the strategic goals of the organisation.

About Your Role

• Ensuring backups are carried out efficiently and to required standards
• Liaising with external suppliers and system providers, assisting in making sure they deliver to promise
• Support Brett users to securely access and use Brett services and systems in line with current SLAs and standards
• Assist in the review and design of Brett IT infrastructure in line with best practice and business needs
• Ensure Brett systems and services are fully documented and change control processes are followed
• Assist the IS team in evaluation, implementation and delivery of equipment and systems
• Working with other team members at site locations where necessary to assist in the provision of networking or other IT equipment/services
• Assist in ensuring industry standard IT security processes and systems are in place at all times
• Continually assist in reviewing and suggesting ways to improve the user experience, performance and benefits of Brett IT solutions

We're Looking For

• Good customer service skills for user facing and external supplier facing customers
• Good understanding of Networking TCP/IP and server technologies
• Security - Best Practice AV and endpoint security, web & email
• Windows Server 2016-2022
• Administer Intune and Azure
• O365 Exchange administration
• Flexible hours working including possible weekend work
• Ambition to learn
• Experienced in Citrix Xenapp/ PVS/ Appsense/ Director/ Studio
• Cyber Security awareness
• Server & Desktop Virtualisation
• Microsoft SQL maintenance/administration

We'll Offer You

• A competitive salary
• Generous pension
• 25 days annual leave, plus bank holidays
• Life assurance
• Career and professional development
• Free onsite parking
• Employee assistance programme
• Enhanced parental leave
• Cycle to work scheme
• Employee discounts
• Plus more!

About Us

Brett is the UK’s largest independently owned building materials Group with over 60 sites across the South, South East, East and Midlands and employing over 750 people.

With a reputation for excellence, we offer superb development opportunities to people keen to be a part of our continued growth. As an independent business we can offer real job satisfaction in an environment which encourages you to contribute, supports you in getting the job done and enables you to become part of a team that delivers building materials for big ideas.

Why Join Brett

• Our people are individuals, we value your input and support you in your professional development.
• We see our people as our greatest strength.
• We work hard to create inclusive environments.
• Grow your skills with ongoing opportunities – our business thrives when our people are at their best, we encourage and support ongoing learning and development.

Brett Group operates an Equal Opportunities Policy and monitoring. We are committed to promoting equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination in recruitment and employment. We take a zero-tolerance approach to any form of discrimination and are committed to acting professionally and fairly in all our relationships and business dealings. This is not only a legal requirement but is vital for our brand, reputation and the long-term success of our business.

Brett Group operates a preferred supplier list and does not accept agency CVs, unless specifically engaged to work on the role in writing by the People Team. Please do not forward CVs to our recruiters, employees or any other location with the Brett Group. Brett Group will not be responsible for any fees relating to unsolicited CVs or candidate profiles. Furthermore, Brett Group will only accept CVs submitted through our applicant tracking system, any and all CVs sent via email will be immediately deleted and shall not be subject to any agency terms or associated fees.

Should you wish to work with us now or in the future please email the recruitment team at [e-mail]