IT Team Leader, Perceptive Discovery

Calyx; Greater London; On-site; GBP 70,000 - 90,000; Full time

Benefits offered by this job

25 days holiday

Private Healthcare

Dental insurance (optional)

Cycle to Work

Company Pension Scheme (matching 5%)

Life assurance

Annual staff bonus

Season ticket loans

Job summary

Calyx in London hosts an advanced radiopharmaceutical production and clinical imaging facility. The IT Team Leader will drive value from IT projects, ensuring service reliability and compliance while guiding a small, capable onsite team in collaboration with global peers.

As a player-manager, you will engage with cross-functional stakeholders, support the Discovery IT strategy, and uphold quality standards across IT processes in a regulated environment.

Qualifications

• Industry recognised technical certification (e.g. Microsoft/AWS/VMware/CompTIA/Veeam).
• Proven experience in highly regulated environments (GxP ideally, ISO17025, or similar).
• Previous line management or leadership experience ideally or experience leading significant project teams.
• Excellent communication and presentation skills.
• Understanding of Agile behaviours or DevOps methodologies.
• English fluency.

Responsibilities

• IT Service Management: monitor KPIs, ensure SLAs, keep services operational site-wide.
• Project Management: create, monitor and deliver IT projects aligned to business needs.
• Quality & Risk Management: maintain IT processes and manage risk registers.
• Budget control: track IT expenditure and contribute to forecasts.
• Team Management: allocate workload, ensure policy adherence and develop team.

Skills

Networking

Virtualisation

Microsoft 365

AWS/Azure cloud

Communication skills

Team management

Education

Industry certifications (Microsoft/AWS/VMware/CompTIA/Veeam)

Tools

VMware

Hyper-V

Veeam

Acronis

AWS

Azure

Job description

What can we offer you?

Apart from job satisfaction, we can offer you:

YOURSELF

• 25 days’ holiday (with the option to buy more)

HEALTH

• Private Healthcare
• Optional dental insurance, health assessments and health cash plans
• Cycle to Work scheme

WEALTH

• Company Pension Scheme, matching contributions up to 5% of salary
• Life assurance
• Annual staff bonus scheme
• Season ticket loans

Job Purpose

As IT Team Leader at our state-of-the-art radiopharmaceutical production and clinical trial imaging facility in Hammersmith, West London, you’ll play a prominent part in delivering business value through IT projects.

Acting as ‘player-manager’ within our small, supportive onsite team, you’ll be expected to collaborate with a broad cross-section of stakeholders locally and other peers in our US operation to support the Discovery IT strategy and ensure the day-to-day delivery of all on-site activities.

Quality and compliance are at the heart of our business and, as the key interface with the Quality team, you’ll play a pivotal role in ensuring that IT processes and systems adhere to the relevant Quality (GxP/GCP) standards.

Key Responsibilities

IT Service Management

• Ensure team adherence to Service Level Agreements by monitoring metrics against agreed KPIs
• Ensure all IT services remain operational and available for all aspects of the site.
• Oversee assignments and tasks of team members

Project Management

• Create, monitor, and deliver IT projects based on business and site needs.
• Consult with business stakeholders to ensure project success.
• Ensure all project documentation is up-to-date and complete.
• Proactively review the equipment and services supporting the clinical and pre-clinical business to reduce risk rather than address issues.

Quality & Risk Management

• Ensure adherence to quality processes and procedures.
• Creation/maintenance of IT processes
• Manage and track all risks in the risk register with proper follow up actions

Budget control

• Monitor and report on site IT expenditure.
• Make capital expenditure recommendations.
• Input to financial forecasting

Team Management

• Allocate and prioritize workload across team members.
• Ensure adherence to policies, procedures, and regulatory compliance.
• Foster a culture of ownership, collaboration, and continuous improvement
• Ensure timesheets are completed every month with adequate level of detail

Functional Competencies (Technical knowledge/Skills)

• In-depth technical knowledge of Networking and Virtualisation technologies (VMware/Hyper-V)
• Broad understanding of Microsoft 365 services
• Proficient in backup technologies (Veeam/Acronis)
• Proficient in Cloud technologies (AWS ideally/Azure)
• Excellent interpersonal, verbal and written communication skills.
• A flexible attitude with respect to work assignments and new learning.
• Ability to manage a small, established team, delegating effectively, driving standards and motivating, developing and coordinating the work of team members.
• Driven and enthusiastic, able to manage multiple and varied tasks and prioritize own workload with attention to detail.
• Maintains an up-to-date awareness of trends, tools, technology, techniques and processes that affect technology within the Life sciences domain.

Experience, Education, and Certifications

• Industry recognised technical certification (e.g. Microsoft/AWS/VMware/CompTIA/Veeam)
• Proven experience in highly regulated environments (GxP ideally, ISO17025, or similar) or relevant, transferable experience from another domain (e.g., healthcare, financial services, etc.).
• Previous line management or leadership experience ideally or experience of leading significant project teams.
• Excellent communication and presentation skills
• Understanding of Agile behaviours or DevOps methodologies
• English fluency.