IT Team Lead

Lorien; Scotland; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A well-established organisation in Scotland is seeking an experienced IT Team Lead to guide a small IT team and enhance the company's technology landscape. You'll manage Microsoft 365 systems, provide support, and influence IT strategy while enjoying a supportive working environment with career development opportunities. This role offers flexibility for occasional remote work and is ideal for those looking to advance their career in IT leadership.

Benefits

Competitive salary

Career development opportunities

Flexibility for remote working

Qualifications

• Minimum 2 years' experience in an IT support environment.
• Strong knowledge of Microsoft 365 and IT systems.
• Understanding of IT security principles.

Responsibilities

• Lead and support a small IT team.
• Provide 1st and 2nd line support.
• Manage Microsoft 365 systems.

Skills

Microsoft 365 expertise

IT systems understanding

Excellent communication

Leadership capabilities

Tools

Azure Active Directory

ITIL frameworks

Job description

Overview

We're working with a well-established and forward-thinking organisation seeking an experienced IT Team Lead to join their team. This is a fantastic opportunity for someone looking to take the next step in their career, leading a small but capable IT team and helping shape the future of the company's technology landscape.

The business operates within a Microsoft-centric environment and is continuously evolving its bespoke systems and services. You'll be stepping into a leadership role with hands-on responsibilities, guiding two skilled IT operatives and ensuring the smooth running of day-to-day operations.

Key Responsibilities

• Lead and support a small IT team
• Provide 1st and 2nd line support across the organisation
• Manage and maintain Microsoft 365 systems
• Support authentication systems, ideally with Azure experience
• Prioritise workloads and delegate tasks effectively
• Collaborate with internal stakeholders to ensure IT systems meet business needs
• Contribute to the development and improvement of bespoke software and services
• Maintain documentation and ensure best practices are followed

What We're Looking For

• Minimum 2 years' experience in an MSP or similar IT support environment
• Strong working knowledge of Microsoft 365 and general Microsoft infrastructure
• Familiarity with Azure Active Directory and authentication protocols
• Solid understanding of IT systems, networking fundamentals, and system administration
• Basic understanding of firewalls and IT security principles
• Comfortable with scripting or programming concepts (beneficial but not essential)
• Excellent communication and organisational skills
• A proactive approach with the ability to lead by example

Desirable Skills

• Previous experience in a leadership or mentoring role
• Exposure to bespoke or custom-built software systems
• Understanding of ITIL or similar frameworks
• Azure Authentication experience

Why Apply?

• Competitive salary based on experience
• Opportunity to lead a disciplined and capable team
• Influence the direction of IT strategy and systems
• Supportive working environment with career development opportunities
• Flexibility for occasional remote working

Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.