IT Systems Specialist

JR United Kingdom; Birkenhead; Remote; GBP 30,000 - 50,000; Full time

Job summary

A global EdTech client is seeking an IT Systems Specialist for remote work with flexibility and occasional office commutes. The role involves onboarding, managing IT projects, and ensuring compliance, with numerous opportunities for professional growth and generous benefit packages.

Benefits

Generous paid vacation time

Health Benefits including dental, vision

Company Pension

Home Office Set up support with equipment

Continuous learning and growth culture

Team bonding activities

Work from anywhere in the UK

Qualifications

• 3-5 years in IT support, systems administration, or compliance-focused roles.
• Experience with Google Workspace, Jira, SSO tools (JumpCloud), and MDMs.
• Familiarity with SOC2 Type II and ISO 27001 frameworks.

Responsibilities

• Ensure seamless onboarding and manage IT infrastructure projects.
• Support compliance initiatives (SOC2 Type II and ISO 27001 audits).
• Optimize workflows and security across teams.

Skills

Project Management

Communication

Onboarding

Troubleshooting

Automation

Education

Certifications such as CompTIA Security+ or Google Workspace Admin

Tools

Google Workspace

Jira

JumpCloud

Vanta

1Password

HubSpot

Job description

Social network you want to login/join with:

Our global EdTech client seeks an IT Systems Specialist to join their team.

The IT Systems Specialist will work primarily a remote role, however, will be required to commute to the office in Liverpool at least 2/3 times a month.

MFK Recruitment has recruited 4 IT professionals to this company in the past 18 months. All four individuals are still with the company and really enjoying their roles!

As an IT Systems Specialist, the role will ensure seamless onboarding, lead IT infrastructure projects, and support compliance initiatives (SOC2 Type II and ISO 27001 audits). You will manage our core tools (Google Workspace, JumpCloud, HubSpot, 1Password, Jira) while collaborating across teams to optimize workflows and security.

IT Systems Specialist - Main Responsibilities:

• Onboarding/Offboarding: Provision laptops, configure accounts (Google Workspace, JumpCloud, 1Password), and ensure compliance with access policies.
• Project Leadership: Migrate systems (e.g., email groups, Jira → HubSpot), implement SSO via JumpCloud, and manage tool integrations.
• Compliance Support: Partner with Vanta to maintain SOC2/ISO 27001 readiness; document controls, remediate findings, and prepare audit materials.
• IT Operations: Troubleshoot issues, manage device inventory, and enforce security policies (MFA, endpoint protection).
• Process Improvement: Automate repetitive tasks (e.g., onboarding checklists) and refine IT documentation/knowledge base.

IT Systems Specialist - Requirements:

• 3-5 years in IT support, systems administration, or compliance-focused roles.
• Hands-on experience with Google Workspace, Jira, SSO tools (e.g., JumpCloud), and MDM solutions.
• Familiarity with SOC2 Type II and ISO 27001 frameworks (audit processes, control implementation).
• Strong project management skills; ability to prioritize tasks across multiple stakeholders.
• Excellent communication skills for translating technical concepts to non-technical teams.

IT Systems Specialist - Preferred Requirements (desirables):

• Experience with Google Workspace, MDMs, Vanta, 1Password, Jira, or HubSpot Service Desk.
• Certifications such as CompTIA Security+, Google Workspace Admin, or ISO 27001 Lead Implementer.
• Knowledge of scripting (Bash, Python) for task automation.
• Background in SaaS environments or fast-paced startups.
• A chance to work towards an amazing mission of helping students succeed as a team member of a global tech startup.
• Remote first work environment: Ability to work from anywhere in the United Kingdom with flexible hours.
• Generous paid vacation time.
• A chance to travel while working remotely.
• Continuous learning and growth culture with many opportunities to develop professionally.
• Health Benefits including health, dental, vision, company funded life & disability insurance and identity protection.
• Company Pension.
• Team bonding activities.
• Home Office Set up support with a company laptop & equipment.
• A chance to work with a global collaborative, friendly and diverse team.

This role is an opportunity to take ownership, grow your skills, and drive meaningful change. If you're looking for a role where you set the bar for success, we’d love to hear from you!