IT Systems Engineer | Cloud, AI & Automation

GRAYCE

Manchester

On-site

GBP 40,000 - 60,000

Full time

14 days+

Get more replies from employers

Send a job-specific resume in minutes.

Benefits offered by this job

25 days annual leave

Employee Assistance Programme

Health and wellbeing support

Cash Plan

Employer pension contributions

Discounts and cashback at over 900Ret

Discounts and cashback at over 900+ret

Job summary

Grayce in Manchester is seeking an IT Systems Engineer to maintain and improve the technology that supports our people and operations. You'll work across Microsoft 365, Azure, business applications, integrations, and AI-powered tools to deliver a reliable, secure IT environment.

This full-time, 37.5-hour role involves supporting users, implementing automation with PowerShell, and helping drive technology improvements.

Qualifications

Strong communication and stakeholder management skills.
Experience supporting cloud technologies and business applications.
Knowledge of Microsoft 365 and Azure.
Experience with PowerShell or other automation tools.
Interest in AI, automation, and emerging technologies.
Collaborative approach and desire to continuously learn and improve.

Responsibilities

Support and maintain Microsoft 365 services, including Exchange, SharePoint, Teams, and Entra ID.
Work with Azure-hosted applications and cloud services.
Support business-critical systems, integrations, and reporting platforms.
Use automation tools, including PowerShell, to improve efficiency.
Assist with platform enhancements and technology improvement projects.
Leverage AI tools such as Microsoft Copilot to improve workflows and productivity.
Provide 1st and 2nd line IT support for colleagues across the business.
Troubleshoot hardware, software, and application issues.
Manage user access and permissions.
Support meeting room and AV technology.
Act as a key point of contact for IT queries and service requests.