IT Systems Engineer (Client Platform Engineer, macOS)

Anthropic Limited; Ashington; On-site; GBP 70,000 - 110,000; Full time

Benefits offered by this job

Health insurance

Fertility benefits

Parental leave (22 weeks)

Flexible paid time off

Mental health support

Equity packages

Commuter benefits

Education stipend

Home office stipend

Relocation support

Job summary

Anthropic Limited is seeking a senior Platform Engineer to own the Endpoint MDM platform end-to-end. You will manage the infrastructure underneath MDM, configuration on top, and the patching/automation pipelines ensuring thousands of devices stay patched and secure.

You will collaborate with Security and Dev/Infra teams to balance controls with developer needs, advance zero-touch provisioning, and drive telemetry-driven policy dials for fleet health.

Qualifications

• Led endpoint fleet management and MDM platforms.
• Built and rolled out MDM policies, profiles, and remediation scripts.

Responsibilities

• Own end-to-end MDM platform architecture and CI pipelines.
• Roll out policies across macOS and mobile with canary stages.

Skills

MDM platform

Infrastructure as code

Python scripts

Shell scripting

macOS internals

Linux administration

Open source tooling

Tools

Munki

osquery

AutoPkg

Job description

• The Endpoint team (Client Platform Engineering) treats Anthropic’s device fleet as a platform we build and run
• We run our own MDM as a production service and manage every piece of device configuration as code
• Policies, configuration profiles, queries, remediation scripts, and software all ship through pull requests, CI, a staging environment, and a canary group before they reach the fleet
• The fleet is mostly macOS, plus a small number of Linux machines and a growing mobile footprint
• You’ll own that platform end to end: the infrastructure underneath the MDM, the configuration on top of it, the patching and software pipelines that keep thousands of devices patched and secure, and the telemetry that tells us what is actually true on every device
• You’ll also build automation that cuts down on manual operational work
• You’ll work with Security teams on hardening, compliance controls, and detection and response, and with developer and infrastructure teams to make sure those controls don’t get in the way of their work
• Your work will let us base access decisions on whether a device can be trusted
• We value people who double check a compliance report before they believe it
• The team is deliberately lean and runs with high autonomy
• You’ll help define the endpoint roadmap, make architecture decisions, and own the platform every Anthropic employee’s work runs on
• You’ll also help us meet the security standards our Responsible Scaling Policy requires as models advance
• Own endpoint configuration as code: author, review, test, and progressively roll out MDM policies, configuration profiles, and remediation scripts across macOS and mobile, with canary stages and rollback built in
• Operate the MDM platform itself as a production service, including infrastructure as code, observability, upgrades, and incident response
• Build patch management automation with rapid enforcement timelines while maintaining good user experience
• Design zero touch provisioning that turns a sealed box into a productive machine on day one
• Support a small number of Linux machines alongside the Mac fleet
• Turn fleet telemetry into policy, dashboards, and early drift warnings, and use Claude to automate manual ops work
• Partner with Corporate Security on endpoint hardening, binary authorization, and compliance controls
• Take shifts on the team’s rotation for incoming requests and escalations, and serve as the deep escalation tier for endpoint issues IT Operations can’t resolve

Benefits

• Comprehensive health, dental, and vision insurance for you and your dependents
• Inclusive fertility benefits via Carrot Fertility
• 22 weeks of paid parental leave
• Flexible paid time off and absence policies
• Mental health support for you and your dependents
• Competitive salary and equity packages
• Optional equity donation matching at a 1:1 ratio, up to 25% of your equity grant
• Retirement plans with competitive matching
• Life and income protection plans
• $500/month flexible wellness and time saver stipend
• Commuter benefits
• Annual education stipend
• Home office stipends
• Relocation support for those moving for Anthropic
• Daily meals and snacks in the office

Have managed endpoint fleets of thousands of macOS devices through a modern MDMGo deep on macOS internals such as launchd, configuration profiles, TCC, and system extensionsTreat endpoint configuration as code that is version controlled and peer reviewed, rather than clicking in consolesHave 8+ years building secure IT systems in complex environments, including leading projects across multiple teamsWrite design docs and runbooks so teammates can review and support what you buildWrite Python and shell scriptsResearch shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you’re interested in this workWe encourage you to apply even if you do not believe you meet every single qualificationNot all strong candidates will meet every single qualification as listedWe think this makes representation even more important, and we strive to include a range of diverse perspectives on our teamWe think AI systems like the ones we’re building have enormous social and ethical implicationsHave working knowledge of Linux administration (packaging, systems, config management)Have used LLMs to automate ops workHave operated an MDM or device management platform as a service, not only consumed one as SaaSHave experience running infrastructure as code in a public cloudHave built automated, progressive rollout systems with promotion gated on telemetryHave worked with open source endpoint and device management tooling (Munki, osquery, AutoPkg)