IT Systems Engineer

ZipRecruiter; Luton; On-site; GBP 40,000 - 70,000; Full time

Job summary

An established industry player is seeking an IT Systems Engineer to enhance and support their airport's IT infrastructure. This dynamic role involves maintaining server operations, deploying new technologies, and ensuring security best practices are upheld. The ideal candidate will have a strong background in infrastructure management, excellent troubleshooting abilities, and a passion for optimizing IT systems. Join a vibrant team where your contributions will directly impact the efficiency and security of critical operations. If you're ready to take on a challenging yet rewarding position in IT, this opportunity is for you.

Qualifications

• 2+ years experience in IT infrastructure support within medium to large organizations.
• Proficient in Microsoft Windows Server and VMware virtualization.

Responsibilities

• Maintain and support server infrastructure, ensuring continuous operation.
• Collaborate with IT teams to implement infrastructure-related projects.

Skills

Troubleshooting Skills

Networking Concepts (LAN/WAN, IPv4/IPv6)

Microsoft Windows Server Technologies

VMware Virtualization

Cloud Platforms (Office 365, Azure)

Education

2+ Years in IT Infrastructure Role

Relevant Vendor Training and Certifications

Tools

PowerShell

Palo Alto Firewall

Job description

Job Description

The IT Systems Engineer is a member of the IT Infrastructure team, responsible for both the delivery of infrastructure projects and the ongoing support of the airport's server infrastructure. The role focuses on ensuring the smooth operation, modernization, and security of IT systems while contributing to various business-wide projects. This position is designed for IT professionals with previous experience in 2nd or 3rd-line infrastructure support within medium to large organizations.

As an IT Systems Engineer, you will be instrumental in maintaining and enhancing the airport's IT infrastructure. Your role will involve the deployment of new technologies, improvement of existing systems, and ensuring that all operations align with industry best practices. This position offers a dynamic and challenging environment, perfect for those who are passionate about IT infrastructure and its critical role in business operations.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES:

1. Maintain and support our client's server infrastructure.
2. Ensure the continuous operation of primary and disaster recovery data centres through regular health checks.
3. Participate in infrastructure-related projects, ensuring they meet business objectives and timelines.
4. Collaborate with other IT teams and business units to ensure successful project implementation.
5. Enhance system reliability and security by adhering to and implementing industry best practices.
6. Ensure all infrastructure components are updated, patched, and protected against security threats.
7. Provide support for server, network, and related infrastructure issues, troubleshooting complex technical problems, ensuring system availability and optimal performance.
8. Identify opportunities to enhance infrastructure efficiency, reliability, and security.
9. Stay informed of industry trends and emerging technologies to introduce innovative solutions.
10. Maintain and secure the IT infrastructure, focusing on antivirus, firewalls, and endpoint protection.
11. Provide escalation support to the Help Desk team.
12. Ensure comprehensive documentation of procedures and keep system documentation, network diagrams, and support processes regularly updated.
13. Provide out-of-hours support and maintenance when required.
14. Responsibility for the health, safety, and well-being of yourself and colleagues in the workplace.

QUALIFICATIONS REQUIRED:

1. Minimum of 2 years in a similar role within a medium to large organization.
2. Proficient in Microsoft Windows Server technologies and VMware virtualization.
3. Strong understanding of networking concepts such as LAN/WAN, IPv4/IPv6, DNS, DHCP, IP addressing, VLAN, and QoS.
4. Familiarity with Office 365, Azure, and other cloud platforms.
5. Excellent troubleshooting skills for server, storage, and network issues.
6. Experience supporting business-critical applications, managing backups and restores, patching servers, and monitoring infrastructure performance.
7. Strong communication skills across all levels of the business.
8. Must possess all relevant work permits for the UK and security clearances (DBS and CTC).
9. Relevant Vendor training and certifications.

DESIRABLE:

1. Experience supporting mission-critical cloud-based systems, particularly Azure.
2. Knowledge of and experience with Palo Alto firewall configuration.
3. Proficiency in PowerShell scripting.

This role is ideal for an IT professional with a robust background in infrastructure management, strong troubleshooting skills, and a proactive approach to maintaining and improving IT systems. You should be comfortable working in a dynamic environment where infrastructure reliability and security are critical to business operations.

Connect2Employment is a trading style of Luton & Kent Commercial Services LLP - A joint venture between Luton Borough Council & Commercial Services Kent Ltd. Connect2Employment is an equal opportunities Employment Agency & Business.

It positively encourages applications from all suitably qualified and eligible candidates.