IT Systems Engineer

ZipRecruiter; Cullen; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading company in IT support is seeking a proactive IT Support Technician for a 6-month contract in scenic Cullen, Moray. The role demands hands-on support across various platforms, ensuring smooth operations. Candidates should have strong experience with Microsoft Office 365 and networking, alongside excellent troubleshooting abilities.

Qualifications

• Strong experience supporting hardware & software.
• UK Driving Licence is essential for site visits.

Responsibilities

• Deliver IT support within agreed SLAs.
• Diagnose and resolve hardware and software issues.
• Install and configure network hardware and software systems.

Skills

Microsoft Office 365

Windows Server & desktop environments

Networking: TCP/IP, DNS, DHCP

Diagnostic and troubleshooting skills

Communication skills

Job description

Job Description

IT Support Technician - 6-Month Contract | Onsite - Cullen, Moray
Start Date: ASAP
Location: Cullen, Moray
Duration: 6 months (with possible extension)
Work Type: 5 Days Onsite (with occasional flexibility)

Are you a hands-on IT Support professional looking for your next contract role in a scenic coastal location? We are currently seeking a proactive and technically skilled IT Support Technician to join our team in Cullen, Moray for a 6-month contract. You'll be supporting users onsite across hardware, software, cloud, and networking - ensuring smooth IT operations and exceptional service.

Key Responsibilities:

• Deliver telephone, remote, and onsite IT support within agreed SLAs.
• Diagnose and resolve hardware, software, cloud, and networking issues.
• Perform root cause analysis via system and event logs.
• Install and configure Servers, network hardware, and software systems.
• Liaise with third-party providers for escalated technical issues.

Essential Skills:

• Strong experience with Microsoft Office 365, Windows Server & desktop environments.
• Good grasp of networking: TCP/IP, DNS, DHCP, VPN, routing, Switches, Firewalls.
• Experience with Exchange, POP/IMAP, and Office 365 email platforms.
• Hands-on with printers, antivirus setup, and basic cybersecurity awareness.
• Excellent diagnostic, troubleshooting, and communication skills.
• UK Driving Licence is essential (site visits required).

Desirable (but not essential):

• Familiarity with VOIP systems, Azure, virtualisation (VMware/Hyper-V).
• Experience with Microsoft SQL Server and accounting software like Sage, Xero, Pegasus Opera.

Randstad Technologies is acting as an Employment Business in relation to this vacancy.