IT Systems Engineer

Office Angels; Chelmsford; On-site; GBP 35,000 - 40,000; Full time

Job summary

An established industry player is on the lookout for a skilled IT Systems Engineer to enhance their IT team in Chelmsford. This role offers an exciting opportunity to work in a vibrant office environment, where you'll be responsible for managing network hardware, ensuring system performance, and providing exceptional technical support to users. With a focus on user satisfaction and data integrity, you will utilize your expertise in virtualization platforms and cloud services to drive efficiency. Join a forward-thinking company that values initiative and offers excellent progression opportunities while contributing to impactful projects.

Benefits

On-site parking

25 days holiday, plus bank holidays

Frequent socials

Environmentally conscious products

Monthly company lunches

Excellent progression opportunities

Opportunity to participate in local fundraising

Long service awards

Amazing in-house training

Qualifications

• Expertise in virtualization platforms and cloud services.
• Proficiency in scripting for automation and task simplification.

Responsibilities

• Set up and manage network hardware and servers.
• Provide technical support and maintain user satisfaction.
• Monitor system performance and conduct regular checks.

Skills

Analytical Skills

User Service Focus

Problem-Solving

Initiative

Tools

Azure

VMware

Hyper-V

Windows Server 2019/2022

Microsoft 365

PowerShell

Ave Point

Veeam

BackupExec

Redstor

Job description

Title: IT Systems Engineer

Location: Chelmsford

Salary: £35,000 - £40,000

Days/ Hour of work: Monday - Friday, 09:00 - 17:00

The business

Our client is seeking a IT Systems Engineer to join their IT team in Chelmsford. The role involves creating reports to support data-driven decisions, providing insights to senior management, and maintaining a high level of user satisfaction. You need to be focused, analytical and forward-thinking. You will be based in their bright and open head office and will need to be detail-oriented, proactive and have great technical skills.

Benefits

• On-site parking
• 25 days holiday, plus bank holidays
• Frequent socials, including Summer and Christmas parties
• Environmentally conscious - you'll be supplied with sustainable products
• Monthly company lunches
• Excellent progression opportunities
• Opportunity to participate in local fundraising
• Long service awards
• Amazing in-house training

Responsibilities

• Set up, configure, and manage network hardware, servers, and infrastructure.
• Oversee system performance to ensure IT services remain operational and accessible.
• Conduct regular system checks, perform backups, and manage patches.
• Monitor networks and systems, coordinating with our NOC to ensure smooth operations.
• Offer technical support to staff via phone or email, documenting all IT incidents and requests thoroughly.
• Keep users updated on the status of their tickets to manage expectations effectively.
• Deliver efficient services that maintain high levels of user satisfaction.
• Diagnose and resolve issues with various systems, applications, and technologies, either remotely or in person.
• Actively manage service desk queues, address unassigned tickets, and keep work information current.
• Assist with internal office moves (IT equipment only) and set up new user configurations.
• Handle cabling and network patch management.
• Manage inventory and assets.
• Lead the technical aspects of various application and infrastructure projects.

Requirements

• Virtualization Platforms: Expertise with Azure, VMware or Hyper-V and operating systems Windows Server 2019/2022.
• Cloud Services: Proficiency in cloud platforms like Microsoft 365.
• Scripting and Automation: Proficiency in scripting languages such as PowerShell for automation and task simplification.
• Backup and Recovery Software: Expertise with tools like Ave Point, Veeam, BackupExec, or Redstor for ensuring data integrity and recovery.
• Demonstrable Azure experience
• Familiarity with ITIL framework.
• Ability to prioritize workload.
• Self-motivated with a focus on user service.
• Initiative-taking and team-oriented.

If you believe this position is right for you, then please apply today!

If you would like to have a further conversation or find out any additional information, then please contact me directly on 01277 268844 or on [e-mail]

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.