IT Systems Engineer

Xcede Recruitment Solutions; Birmingham; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading global IT services provider is seeking an experienced IT Systems Engineer for a hybrid contract role in Birmingham. You will be pivotal in delivering robust infrastructure solutions to support a socially driven organization. The ideal candidate should have strong IT infrastructure support experience and hands-on knowledge of hybrid Microsoft environments. This role offers market rate compensation with the potential for extension.

Qualifications

• Strong background supporting IT infrastructure in a distributed organization.
• Hands-on experience with hybrid Microsoft environments (on-prem & Azure).
• Familiarity with ITIL-aligned support processes.
• Proven experience working with third-party vendors and MSPs.
• Exposure to security standards like Cyber Essentials and ISO 27001.

Responsibilities

• Act as a central escalation point for infrastructure-related issues.
• Collaborate with internal IT teams and managed service providers.
• Build strong relationships with third-party IT partners.
• Support initiatives aligned with information security standards.
• Optimize hybrid environments leveraging Microsoft technologies.

Skills

IT infrastructure support

Azure

Intune

TCP/IP

Zero Trust architecture

Information security standards

Education

Certificates in Cisco, CompTIA, Microsoft, or ISACA

Tools

ICT service desk tools

Job description

IT Systems Engineer – Contract Role (Hybrid | Birmingham) Contract Type: Initial 2-month contract (with strong potential for extension)
Location: Hybrid – regular presence required in central Birmingham
Rate: Market rate, flexible depending on experience and background
Start Date: ASAP

A leading global IT services provider is seeking an experienced IT Systems Engineer to support a dynamic, mission-driven organisation based in the public and social impact sector.
Working as part of a small, agile internal IT team, you’ll play a pivotal role in delivering robust, secure infrastructure solutions across a distributed user base of approximately 1,000 staff across England and Wales.
Key Responsibilities:

• Act as a central escalation point for infrastructure-related issues across the organisation.
• Collaborate closely with internal IT teams and managed service providers to support hardware, software, and information security projects.
• Build strong relationships with third-party IT partners, contributing to smooth service delivery and risk mitigation.
• Deliver and support initiatives aligned with information security standards such as Cyber Essentials and ISO 27001.
• Support and optimise hybrid environments leveraging Microsoft on-premise, Azure, Intune, and Zero Trust networking technologies.

About You: You are a confident and customer-focused IT professional with:

• A strong background supporting IT infrastructure in a distributed, multi-site organisation.
• Hands-on experience with hybrid Microsoft environments (on-prem & Azure), Intune, TCP/IP, and Zero Trust architecture.
• Familiarity with ICT service desk tools and ITIL-aligned support processes.
• Proven experience working with third-party vendors and MSPs in outsourced support models.
• Exposure to security standards and data protection frameworks (Cyber Essentials, ISO 27001).

Certifications in Cisco, CompTIA, Microsoft, or ISACA will be highly advantageous.

Why Apply? This is a unique opportunity to work in a fast-paced environment where your skills will have a direct impact on supporting a socially driven organisation through essential technology transformation and service delivery.

Apply now to express your interest and learn more. Interviews will be held on a rolling basis, with an immediate start preferred.