IT Systems and Technical Support Engineer

Free-Work; Godalming; On-site; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Bonus

Training

Benefits

Job summary

Free-Work is seeking an IT Systems & Technical Support Engineer in Godalming to provide hands-on IT support, systems administration, and cloud infrastructure experience. This office-based role covers Microsoft 365, Entra ID, Active Directory and Intune, with exposure to hybrid infrastructure as the company moves forward.

You will work with a small team supporting users and collaborating with customers and distributors to troubleshoot issues, while developing skills beyond traditional support

Qualifications

• Solid IT support or systems administration experience.
• Experience supporting Microsoft environments.
• Strong troubleshooting across hardware, software and networks.
• Willing to learn and work on cloud infrastructure.
• Based near Godalming and office-based.

Responsibilities

• Provide IT support to users across the business.
• Support Microsoft 365, Windows and user administration.
• Assist with cloud and hybrid infrastructure.
• Support customers and distributors with technical queries.
• Office based in Godalming.

Skills

IT support

Microsoft environments

Troubleshooting

System administration

Cloud infrastructure

Customer support

Tools

Microsoft 365

Active Directory

Intune

Entra ID

Job description

IT Systems & Technical Support Engineer

£30,000 - £42,000 + Bonus + Training + Benefits

Godalming, Surrey (Office Based)

Are you coming from a 1st/2nd Line IT Support, IT Engineer or Technician background, with experience supporting Microsoft environments, and looking for a role where you can broaden your technical skills?

This is an opportunity to join an established, specialist business in a varied, hands-on role covering IT support, systems administration, cloud infrastructure and technical support.

Alongside supporting users across the business, you'll work with customers and distributors to troubleshoot software and technical issues with the company's products. You'll also work as part of a small team supporting Microsoft 365, Entra ID, Active Directory and Intune, while gaining exposure to the company's ongoing move towards cloud and hybrid infrastructure.

This is a great opportunity for someone with a solid IT support foundation who is keen to keep learning and move beyond a traditional support role and gain exposure to different technologies and the chance to take on infrastructure and technical projects as your experience develops.

The Role:

• Provide IT support to users across the business
• Support Microsoft 365, Windows and user administration
• Assist with cloud and hybrid infrastructure
• Support customers and distributors with technical queries
• Office based in Godalming

The Person

• Good years of commercial experience in IT support or systems administration
• Experience supporting Microsoft environments
• Strong troubleshooting skills across hardware, software and networks
• Keen to develop systems administration and cloud infrastructure knowledge
• Comfortable supporting both internal users and external customers
• Based within a commutable distance to Godalming

Reference Number: BBBH280474

We are an equal opportunities company and welcome applications from all suitable candidates.