IT Systems Analyst

Elliotts Premier Roofing Limited; Southampton; On-site; GBP 38,000 - 45,000; Full time

Job summary

A leading company in the building sector is seeking a Systems Analyst to join their IT team. The role focuses on maintaining and improving business processes and applications, specializing in ERP systems. Candidates should possess strong analytical skills, experience with SQL, and a can-do attitude to thrive in a supportive team environment.

Benefits

Annual profit share scheme

24/7 wellbeing support

Enhanced Maternity and Paternity pay

Unlimited training

Staff discounts

Christmas Hamper

Monthly Pizza on us

Company pension

Qualifications

• Experience working with SQL.
• Prior experience of using/supporting an ERP system.
• Strong analytical and troubleshooting skills.

Responsibilities

• Understand user needs and improve business processes.
• Build, test, and implement system changes.
• Provide 2nd line support for business applications.

Skills

SQL

Analytical Skills

Troubleshooting

Time Management

Tools

Microsoft Windows

Microsoft Office

.NET

PowerBI

Intact iQ

Job description

Job type: Full time

Hours: 40 per week, Monday to Friday

Salary: up to £45k (Subject to skills and experience)

Location: Office Based (at Southampton with occasional remote working)

The Role

We’re looking for a Systems Analyst as part of our IT team to help maintain, support, and improve both our business processes and applications, with a particular focus on our ERP system, Intact iQ.

You’ll work closely with different teams across the business to understand our systems and ensure they are efficient, user-friendly, and continuously improving.

Responsibilities

• Gain an understanding of user needs and business processes
• Identify and specify improvements to business processes
• Build, test, and implement system changes
• Create end user documentation and provide training where necessary
• Deliver 2nd line support for business applications and hardware, resolving incidents and service requests within agreed SLAs

Must Have

• Experience working with SQL
• Prior experience of using/supporting an ERP system
• Sound knowledge of core Microsoft software (Windows, Office)
• Ability to build rapport with a wide range of people in the business
• Strong analytical and troubleshooting skills, with a hunger to learn
• Good prioritisation and time management

Nice To Have

• Understanding of core processes (buying, selling, stock management) of a merchant/retail environment
• Experience with .NET and Intact iQ would be advantageous
• Experience with analysing and developing reports in PowerBI

Who are you?

At Elliotts, the customer comes first, and we take ownership. We believe everyone who works here should demonstrate our core behaviours:

• Friendly
• Enthusiastic
• Professional
• Interested
• Attentive
• Helpful

We’ve been named “Employer of the Year 2024” at the Solent 250 Business Awards, so we’re clearly doing something right!

We’ve been around for over 180 years. Our core purpose is to help our customers build, but we couldn’t do it without our people. From our drivers to our operations team and everyone in between, we’re one big team. Our CEO, Tom, is the great-great-great grandson of our founder!

Customers continue to choose us because we provide everything they need to build a house, and because we treat them like human beings, creating strong relationships and loyalty.

Our values reflect our business: we look after our team, care, listen, help, work hard to put things right, and think long-term. These aren’t just words; they’re how we operate every day.

To succeed, you’ll be a great team player with a can-do attitude, and you’ll feel right at home here.

What’s in it for me?

• Annual profit share scheme
• 24/7 wellbeing support
• Enhanced Maternity and Paternity pay
• Unlimited training
• Staff discounts
• Christmas Hamper
• Monthly Pizza on us
• Company pension