IT Systems Administrator (London, UK)

Perplexity AI; London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading AI platform is seeking a Senior IT Systems Administrator to manage IT needs for its London office. The ideal candidate will oversee technology infrastructure, provide technical support, and lead IT projects. Applicants should have over 5 years of experience in IT systems administration, strong proficiency in macOS and GSuite, and excellent communication skills.

Qualifications

• 5+ years of hands-on IT systems administration experience.
• Strong troubleshooting skills.
• Experience managing and implementing SSO solutions such as OneLogin, Okta, Google Workspace.

Responsibilities

• Manage the IT needs of in-person and remote offices.
• Procure, maintain, and administer computers and office technology.
• Provide effective technical support and troubleshoot complex issues.

Skills

IT systems administration

macOS proficiency

GSuite proficiency

troubleshooting

network management

scripting

communication skills

Job description

Perplexity is an AI-powered answer engine founded in December 2022 and growing rapidly as one of the world’s leading AI platforms. Perplexity has raised over $1B in venture investment from some of the world’s most visionary and successful leaders, including Elad Gil, Daniel Gross, Jeff Bezos, Accel, IVP, NEA, NVIDIA, Samsung, and many more. Our objective is to build accurate, trustworthy AI that powers decision-making for people and assistive AI wherever decisions are being made. Throughout human history, change and innovation have always been driven by curious people. Today, curious people use Perplexity to answer more than 780 million queries every month–a number that’s growing rapidly for one simple reason: everyone can be curious.

Perplexity is seeking a highly skilled and experienced Senior IT Systems Administrator to join our dynamic team, revolutionizing the way people search and interact with the internet. You will be responsible for diverse IT needs for our London office and other growing offices. This is an exciting opportunity to shape and lead the future of our technology infrastructure for our rapidly expanding teams.

This role is in office 5 days a week at our London location.

Responsibilities

• Manage the IT needs of in-person and remote offices
• Procure, maintain, and administer computers, networking equipment, and office technology
• Oversee Mobile Device Management (MDM) infrastructure
• Provision and manage user accounts and permissions
• Assist with technical on-boarding and off-boarding
• Provide prompt, effective technical support and troubleshoot complex issues
• Lead IT projects focused on identity management, endpoint management, and security enhancements

Qualifications

• 5+ years of hands-on IT systems administration experience
• Strong proficiency in macOS & GSuite environments
• Strong troubleshooting skills
• Experience managing and implementing SSO solutions such as OneLogin, Okta, Google Workspace, etc.
• Experience with wifi and networking
• Proven track record in managing IT projects, including system upgrades and new implementations
• Scripting experience
• Excellent communication and interpersonal skills
• Experience supporting remote offices and employees

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