IT Systems Administrator

IUK IQVIA IES UK Limited; Reading; On-site; GBP 40,000 - 60,000; Full time

Job summary

A mission-driven biotech company in London seeks a proactive IT Systems Administrator to manage IT infrastructure and support systems. This office-based role requires experience with Microsoft Intune and strong organizational skills. Join a collaborative environment and contribute to meaningful projects that improve patient outcomes.

Benefits

Collaborative work environment

Central location in London

Opportunity to make a global difference

Qualifications

• Hands-on experience with Microsoft Intune, Entra ID, and Windows Server.
• Familiarity with ITIL processes and change management.
• Strong documentation and organizational skills.
• Awareness of regulatory frameworks (e.g., GAMP 5, FDA 21 CFR Part 11) is a plus.

Responsibilities

• Manage and resolve tickets via the IT Helpdesk system.
• Provide in-person and remote support across sites.
• Maintain hybrid infrastructure including Microsoft 365/Azure.
• Contribute to IT projects and system upgrades.

Skills

Microsoft Intune

Windows Server

ITIL processes

Organizational skills

Job description

IT Systems Administrator – Join a Mission-Driven Biotech Innovator

Location: Central London (Oxford Circus)
Work Type: Fully Office-Based
Department: Information Technology
Reports To: Head of IT

Our client, a late-stage clinical-phase biotech company, is on a mission to bring first-in-class therapies to patients with high unmet medical needs. With headquarters in the heart of London, they are seeking a proactive and skilled IT Systems Administrator to join their growing team.

Please note: This is a fully office-based position. Applicants must be able to work on-site during all scheduled hours.

What You’ll Be Doing

As an IT Systems Administrator, you’ll play a key role in supporting and maintaining the company’s IT infrastructure and systems. You’ll work closely with the Head of IT and external Managed Service Providers to ensure seamless operations and top-tier support for all users.

Your responsibilities will include:

• IT Support & Helpdesk Management
  • Manage and resolve tickets via the IT Helpdesk system.
  • Provide in-person and remote support across sites.
  • Deliver VIP-level support for executives and key meetings.
• Device & Endpoint Management
  • Deploy and configure devices using Microsoft Intune (Autopilot, Conditional Access).
  • Enforce compliance and security baselines.
  • Manage software rollouts and application patching.
• Infrastructure & Systems Administration
  • Maintain hybrid infrastructure (on-premises, Microsoft 365/Azure, SaaS).
  • Perform regular patch management and system updates.
• Compliance & Documentation
  • Support Change Control processes and ITGCs (SOX 404).
  • Maintain IT documentation, SOPs, and asset inventories.
• Project Support
  • Contribute to IT projects, system upgrades, and security enhancements.
  • Participate in Disaster Recovery and Business Continuity planning.

What You’ll Bring

• Hands-on experience with Microsoft Intune, Entra ID, and Windows Server.
• Familiarity with ITIL processes and change management.
• Strong documentation and organisational skills.
• Awareness of regulatory frameworks (e.g., GAMP 5, FDA 21 CFR Part 11) is a plus.

Why Join?

• Be part of a purpose-driven biotech company making a global difference.
• Work in a collaborative, fast-paced environment.
• Enjoy a central London location with excellent transport links.

Ready to take the next step in your IT career?
Apply now

Please note:

• Sponsorship is not available for this opportunity.

• Candidates attend interviews at their own cost. Unfortunately, expenses incurred to attend an interview are not covered by IQVIA.

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IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com