IT Systems Administrator

IQVIA; London; On-site; GBP 35,000 - 55,000; Full time

Job summary

A leading clinical-phase biotech company in Central London is seeking an IT Systems Administrator to support its IT infrastructure. The role involves managing helpdesk tickets, deploying devices, and maintaining compliance documentation while working closely with the Head of IT and service providers. Candidates should have experience with Microsoft Intune and strong organisational skills.

Benefits

Collaborative work environment

Central London location

Qualifications

• Hands-on experience with Microsoft Intune, Entra ID, and Windows Server.
• Familiarity with ITIL processes and change management.
• Strong documentation and organisational skills.

Responsibilities

• Manage and resolve tickets via the IT Helpdesk system.
• Deploy and configure devices using Microsoft Intune.
• Maintain hybrid infrastructure (on-premises, Microsoft 365/Azure).

Skills

IT Support

Documentation

Organizational Skills

Compliance Awareness

Job description

? IT Systems Administrator – Join a Mission-Driven Biotech Innovator ?

? Location: Central London (Oxford Circus)
? Work Type: Fully Office-Based
? Department: Information Technology
? Reports To: Head of IT

Our client, a late-stage clinical-phase biotech company, is on a mission to bring first-in-class therapies to patients with high unmet medical needs. With headquarters in the heart of London, they are seeking a proactive and skilled IT Systems Administrator to join their growing team.

Please note: This is a fully office-based position. Applicants must be able to work on-site during all scheduled hours.

? What You’ll Be Doing

As an IT Systems Administrator, you’ll play a key role in supporting and maintaining the company’s IT infrastructure and systems. You’ll work closely with the Head of IT and external Managed Service Providers to ensure seamless operations and top-tier support for all users.

Your responsibilities will include:

• IT Support & Helpdesk Management
  • Manage and resolve tickets via the IT Helpdesk system.
  • Provide in-person and remote support across sites.
  • Deliver VIP-level support for executives and key meetings.
• Device & Endpoint Management
  • Deploy and configure devices using Microsoft Intune (Autopilot, Conditional Access).
  • Enforce compliance and security baselines.
  • Manage software rollouts and application patching.
• Infrastructure & Systems Administration
  • Maintain hybrid infrastructure (on-premises, Microsoft 365/Azure, SaaS).
  • Perform regular patch management and system updates.
• Compliance & Documentation
  • Support Change Control processes and ITGCs (SOX 404).
  • Maintain IT documentation, SOPs, and asset inventories.
• Project Support
  • Contribute to IT projects, system upgrades, and security enhancements.
  • Participate in Disaster Recovery and Business Continuity planning.

? What You’ll Bring

• Hands-on experience with Microsoft Intune, Entra ID, and Windows Server.
• Familiarity with ITIL processes and change management.
• Strong documentation and organisational skills.
• Awareness of regulatory frameworks (e.g., GAMP 5, FDA 21 CFR Part 11) is a plus.

? Why Join?

• Be part of a purpose-driven biotech company making a global difference.
• Work in a collaborative, fast-paced environment.
• Enjoy a central London location with excellent transport links.

Ready to take the next step in your IT career?
Apply now

Please note:

• Sponsorship is not available for this opportunity.

• Candidates attend interviews at their own cost. Unfortunately, expenses incurred to attend an interview are not covered by IQVIA.

#LI-DNI

#LI-CES

#LI-SP1

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide . Learn more at https://jobs.iqvia.com