IT Systems Administrator

Comtecs; Dover; On-site; GBP 35,000 - 60,000; Full time

Job summary

A global manufacturing company seeks an IT Systems Administrator to oversee and evolve its IT department. This hands-on role involves managing all desktop, server, and network systems while also supporting an evolving cloud infrastructure. The position demands extensive technical knowledge and strong communication skills, and is primarily onsite due to hardware management requirements. A competitive salary is offered along with flexible working hours for a dedicated and ambitious candidate.

Qualifications

• Solid experience in 1st-3rd line support roles required.
• Familiarity with Microsoft Dynamics ERP and business applications preferable.
• Strong communication and organizational skills are critical.

Responsibilities

• Lead support and evolution of in-house IT department.
• Manage desktop, network, and server systems.
• Oversee user accounts and provide hands-on training.

Skills

1st - 3rd Line Support

Microsoft Dynamics NAV

Windows Server

VMWare

O365 Administration

LAN/Wireless/VPN

Communication skills

Organizational skills

Education

Relevant IT certifications

Job description

IT Systems Administrator

IT Systems Administrator / IT Manager - 1st - 3rd Line Support, Desktop, Server, Network; Win10/Win11, MS Office, Windows Server 2012 - 2023 AD/GPo/AzureAD, VMWare, MS Office 365, InTune/Endpoint Manager, LAN/Wireless/VPN; MS Dynamics NAV Business Central / 365 SAAS. Permanent, East Kent; £35k - £60k (On Expertise / Experience)

Global manufacturing company seeks IT Systems Administrator to work in a self-sufficient and hands-on capacity to lead the support and ongoing evolution of the inhouse IT department and related operational systems.

Supporting a team in excess of 30 – 50 office based staff along with production line environment you will own all aspects of the IT department and manage them accordingly. This will include the hands-on management and support of all desktop, network and server systems from a 1st - 3rd line perspective as well as all application employed by the organisation. You will have support from both software vendors as well as 3rd party consultancies / MSPs in this endeavour but you will be required to manage both low level (1st line, hardware, user training) issues through to 3rd line support (O365 email, Active Directory management, VMWare, Windows Server Administration and upgrades inc DNS, DHCP etc) and elements of data network support including LAN, VPN and Wireless access.

The company employs a range of PCs, Laptops, Mobile Devices as well as on-perm an in-cloud services (O365, VMWare, AzureAD and InTune/Endpoint Manager) including both on-prem and cloud based backup. You will use your experience across Win10/Win11, Windows Server Active Directory / Group Policy and O365 to manage user accounts, profiles and access and provide support and administration as required. Application management will include user access, training and 1st line support along with liaison with software vendors to manage escalated support issues. Some of these systems include the ERP System – MS Dynamics NAV Business Central, the Accountancy System etc.

Aside from the hands-on IT systems aspects of the role you will play a pivotal role in the upgrade of the on-prem MS Dynamics NAV Business Central migration to Microsoft Dynamics 365 Business Central SaaS platform in conjunction with a Systems Integration partner over the next 18 months. Once migrated, you will become the SME for this platform enhancing it and configuring modules as required by the business. Any experience with Microsoft Dynamics Nav Business Central (formerly Navision) and/or Microsoft Dynamics 365 Business Central would be highly beneficial.

We are searching for an IT Systems Administrator / 1st & 2nd Line Support Analyst / IT Support / IT Administrator / IT Manager (Hands-on) who is comfortable in a hands-on 1st to 3rd line support role and has solid experience across Desktop, Server and Network technologies. You will be very familiar with Win10/Win11, O365, Windows Server AD/GPo/AzureAD, VMWare, InTune Endpoint Manager LAN/Wireless & VPN technologies and be able to support these (largely) without additional support. You will be familiar with a range of business applications (Microsoft Dynamics ERP, Accountancy, business relevant software such as AutoCAD etc) and be happy to undertake user profile admin, 1st line etc whilst liaising with vendors. Any hands-on experience working on Microsoft Dynamics ERP systems would be highly beneficial, but non-essential. Additionally, you will be confident in your ability to devise IT strategies, manage assets, licensing and relationships and report to senior management teams, creating supporting assets (such as reports, Powerpoint presentations) along the way. Excellent organisational, communication and 3rd party vendor management skills will be essential.

You may have been working within manufacturing, engineering, construction, transport, freight, automotive industries OR have been working within an environment where you have been the sole member (or one of two) of staff responsible for a small to mid-sized operational environment (such as a School, Architectural Practice, Chartered Surveyors or Health & Safety Consultancy).

This is a unique opportunity which would suit an ambitious and independent individual who has a keen interest in IT but the ability to own and manage an entire IT environment. You will be keen to remain hands-on whilst developing a range of other managerial and project management skills. Stable business environment with competitive salary offered for this type of role. Primarily onsite role due to hardware management and support responsibility; flexible working hours available.

Due to the company’s location you will need your own transport / driving license to access site.Easily commutable from Folkestone, Hythe, Ashford, Canterbury, Sandiwch, Deal, Ramsgate etc