IT System Administrator Volunteer – VH18

Museum of the Broads; Stalham Green; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking a skilled volunteer to enhance and maintain its IT systems. This role offers a unique opportunity to contribute to the optimization of networked Windows desktops and laptops while ensuring compliance with IT policies. Volunteers will engage in tasks such as deploying software licenses, managing firewalls, and updating wireless routers. With flexible hours and a friendly team, this position not only enriches your CV but also allows you to immerse yourself in the fascinating history of the Broads. Join us in making a difference while enjoying exclusive benefits like free museum entry and social events.

Benefits

Free entry for volunteers and family to the Museum

Training opportunities

Invitation to social events

Tea/coffee and biscuits while on duty

Experience to add to CV

Qualifications

• Experience in managing IT systems, particularly with Windows environments.
• Proficient in Microsoft 365 and Azure services.

Responsibilities

• Assist with IT policy audit and compliance checks.
• Manage deployment of OS licenses and productivity software.

Skills

Troubleshooting skills

Microsoft 365 configuration

Azure AD Sync

Backup solutions

Disaster recovery

Planning skills

Documentation skills

Education

Experience in System Administration

Experience in 3rd Line Support

Tools

Windows operating systems

Office 365

Azure

BackBlaze

Job description

Role:
We are looking for a skilled volunteer to assist with the optimisation and maintenance of our IT systems. The Museum has 6 networked Windows desktop computers plus a Windows laptop. Endpoints are managed individually, with no central administration, and backed up to the cloud (via BackBlaze).

There are a number of tasks that we now need help with:

• Deployment of OS licences/productivity software – the Museum is enrolled in the MS Non-Profit programme and has been granted licences for Office 365, Azure and Microsoft cloud services.
• IT policy audit – all desktops need to be assessed for compliance with the IT policy.
• Installation and management of a network perimeter firewall.
• Update and management of our wireless router.

The role would suit someone with recent experience of System Administration or 3rd Line Support. Essential skills include:

• Demonstrable troubleshooting skills.
• Experience with Microsoft 365 configuration, Azure AD Sync, Microsoft Cloud Services.
• Experience in backup solutions and disaster recovery.
• Good planning, follow through and documentation skills.

Reporting to the Treasurer (Trustee).

Benefits include free entry for volunteers and family to the Museum; training, invitation to social events; tea/coffee and biscuits whilst on duty; opportunity to find out more about the history and heritage of the Broads; working with a friendly team; experience to add to a CV, and the chance to bring the stories of the Broads alive!

Time commitment:
Time commitment can be flexible but initially around 6 hours per week while the most urgent tasks are completed.

About the organisation:
The Museum of the Broads is the only waterside museum of Broadland life. Our volunteers help bring alive the stories of the Broads, its people, boats and wildlife.

How to apply:If you are interested in this role and would like to apply or would like more information, contact the Volunteer Hub at Merchants’ Place –
E: [e-mail]
T: 01263 519454.

Alternatively, you can complete an online registration form and your details will be sent to us directly. A link for the form can be found on our Volunteer Hub page on our website.