IT Support Trainee/Apprentice

Watson Communications; England; On-site; GBP 18,000 - 24,000; Full time

Job summary

A stable and permanent position for an IT Support Trainee/Apprentice at a leading company in Thatcham. This role offers full training and a fantastic opportunity to start a career in IT, with responsibilities covering IT support and client services.

Qualifications

• Enthusiastic and keen to learn, with a passion for IT.
• Desire to understand ITIL procedures and AV technologies.

Responsibilities

• Support the operation of desktops, laptops, and client-facing areas.
• Monitor the IT service desk for all client areas.
• Assist in IT-related projects and support needs.

Skills

Willingness to learn new skills

Knowledge of ITIL procedures

Passion for IT

Interest in AV

Job description

IT Support Trainee/Apprentice required to work onsite Monday - Friday, with one Saturday in 3 and then one in 4 weekends.

My client is based in Thatcham, and due to the rural location, you will need your own transport (ESSENTIAL).

Please note: my client cannot sponsor applicants. If you require sponsorship, please do NOT apply. This includes Tier 4 Post Study Visas and Tier 2 General Visas, as sponsorship will be needed after their expiry.

Job Responsibilities

Full training will be provided. Once trained, you will support:

• The smooth operation of desktops, laptops, tablets, smart devices, operating systems, applications, internet cafés, and other client-facing areas.
• Monitoring the IT service desk for all client areas.
• Supporting IT-related projects, including working 1 Saturday in 3 and then 1 in 4 weekends, from 9 am to 1 pm.

Skills Required

• A passion for IT.
• Willingness to learn new skills; keen and enthusiastic.
• An interest in understanding ITIL procedures.
• Knowledge (once fully trained) of technologies such as Windows desktop administration, Microsoft Office suite, LAN/WAN maintenance, audio-visual solutions, and IT security.
• A desire to learn AV.

If you live near Thatcham and are interested, please send your CV to learn more. This is a stable, permanent position offering a fantastic opportunity to start a career in IT.