IT Support Technician Vacancy - Derbyshire

TN United Kingdom; Alfreton CP; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a proactive individual for a full-time support role focusing on computer operations and user assistance. This position involves providing first-line support for hardware, software, and network issues, ensuring smooth operations within a fast-paced environment. Ideal candidates will possess strong problem-solving skills and a solid understanding of Microsoft products. Opportunities for career growth and further training are available, making this an exciting opportunity for those looking to advance in their IT careers. A full, clean driving license and personal transport are required.

Qualifications

• Minimum of two years' experience with computers and network infrastructure.
• Knowledge of Microsoft products is essential.

Responsibilities

• Provide first-line support for network, hardware, and Microsoft software.
• Manage software upgrades and perform daily network checks.

Skills

Microsoft Office

Network Support

Problem Solving

PC Maintenance

Education

Computer Operations Certification

College Graduate

Tools

Windows OS

Active Directory

Apple OS X

Job description

Social network you want to login/join with:

col-narrow-left

Client:

Location:

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Reference:

b17aa3e17100

Job Views:

3

Posted:

02.05.2025

Expiry Date:

16.06.2025

col-wide

Job Description:

Bihr is the leading European distributor of rider gear, spare parts, accessories, and tyres for motorcycles, quads/ATV, and scooters.

Founded in 1975, the company operates in over 15 countries with a portfolio of about 350 brands and over 200,000 items distributed through a network of 15,150 dealers.

The company employs around 750 employees, with peaks of 1,200 during busy seasons, including 100 in-house sales reps and more than 60 customer service reps.

Bihr's success is built on comprehensive services and first-class logistics, with over 54,500 m² of storage across 7 warehouses, enabling almost all European dealers to be supplied within 24 hours.

In 2022, Bihr was acquired by Arrowhead.

Arrowhead Engineered Products
Based in Blaine, MN, Arrowhead is a global engineer and distributor of proprietary branded, aftermarket replacement parts for various markets including outdoor power equipment, powersports, golf cars, and more. They leverage data and digital capabilities to serve over 100,000 customers worldwide, with distribution in North America, Europe, and Asia.

Website: www.arrowheadepinc.com

The primary focus of this position is in computer operations, user and desktop support (hardware and software), helpdesk, Microsoft Office, and networking support.

This is a first-line support role involving network, hardware, and Microsoft software support. Responsibilities include managing software upgrades, basic PC maintenance, moving and installing PCs, and daily network and server checks.

The ideal candidate should be proactive, problem-solving, well-organized, detail-oriented, communicative, and knowledgeable in Microsoft products. Adaptability and the ability to work in a fast-paced environment are essential.

The role requires exercising judgment and creativity, with the ability to escalate issues appropriately. Opportunities for career development are available within the organization.

This is a full-time, permanent position with salary dependent on experience and qualifications.

Applicants must have a full, clean driving license and their own car.

Requirements:

• Education: College graduate or equivalent with computer operations certification such as Microsoft Certified Professional or similar. Additional IT qualifications are beneficial.
• Skills and Experience: Minimum of two years' experience with computers, including Windows OS and network infrastructure. Knowledge of hardware and software, especially Microsoft Windows/Office and Active Directory. Experience with Apple OS X is a plus.

Further training will be provided to the successful candidate.