IT Support Technician (Remote)

Apply4U | Job search & Recruitment Platform; United Kingdom; Remote; GBP 40,000 - 60,000; Part time

Job summary

An innovative recruitment platform is seeking a reliable IT Support Technician for a remote role that promises to engage tech-savvy individuals. This position is perfect for someone who enjoys solving problems and providing exceptional support to users. You'll be responsible for delivering first-line technical support, troubleshooting various issues, and managing user accounts. If you have a strong technical background and excellent communication skills, this opportunity offers a chance to make a significant impact while working independently in a supportive environment. Join a forward-thinking team and help enhance user experiences through your expertise!

Qualifications

• Proven experience in IT support or helpdesk role.
• Strong knowledge of Windows OS and Microsoft 365.

Responsibilities

• Provide first-line technical support via phone, email, and remote access.
• Troubleshoot hardware, software, and network issues.

Skills

Technical Support

Problem-solving

Communication Skills

Time Management

Tools

Windows OS

Microsoft 365

Active Directory

TeamViewer

AnyDesk

Job description

Join to apply for the IT Support Technician (Remote) role at Apply4U | Job search & Recruitment Platform.

Job Overview

Apply4U is hiring on behalf of our client for a reliable and tech-savvy IT Support Technician. This remote position is ideal for someone with a strong technical background who enjoys solving problems and providing exceptional support to users.

Key Responsibilities:

• Provide first-line technical support via phone, email, and remote access.
• Troubleshoot hardware, software, and network issues.
• Manage user accounts and permissions (e.g., Active Directory, Microsoft 365).
• Install, configure, and maintain IT equipment and software.
• Maintain detailed logs of support issues and solutions.
• Support onboarding and offboarding of users.

Requirements:

• Proven experience in an IT support or helpdesk role.
• Strong knowledge of Windows OS, Microsoft 365, and basic networking.
• Excellent communication and problem-solving skills.
• Ability to work independently and manage time effectively.
• Familiarity with remote support tools (e.g., TeamViewer, AnyDesk).

Compensation:

Location: Remote – United Kingdom

Salary: £14 - £18 per hour (depending on experience).

Employment Details:

• Seniority level: Not Applicable
• Employment type: Part-time
• Job function: Information Technology

To apply, please submit your CV via Apply4U. Immediate start available for the right candidate.