IT Support Technician | Prestigious Educational Organisation

Page Personnel; Worcester; On-site; GBP 22,000 - 26,000; Full time

Job summary

A fantastic opportunity in education, providing IT support to a diverse group of students and staff. This role requires experience in both Windows and Apple systems, offering a chance to grow within a supportive environment that values technology. The position offers a competitive salary with potential for professional development in a rewarding field.

Benefits

Pension scheme and benefits

Opportunities for technical skill development

Work on meaningful projects aligned with the organization's mission

Qualifications

• Minimum of 1 year experience in IT support.
• Familiarity with Windows and Apple technologies.
• TCP/IP and basic server management knowledge a plus.

Responsibilities

• Provide first and second line IT support to staff and students.
• Manage and maintain IT hardware and software.
• Work on IT projects and provide training and guides.

Skills

Problem-Solving

Communication

Customer Service

Organizational Skills

Education

1 year of experience in IT support

Tools

Windows 10/11

Office365

Apple Mac troubleshooting

Job description

Social network you want to login/join with:

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Client:

Page Personnel

Location:

Worcester, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

17fbede4d445

Job Views:

7

Posted:

22.06.2025

Expiry Date:

06.08.2025

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Job Description:

• A fantastic opportunity to join an established educational institution.
• Windows 11 | Mac | Office365 | Active Directory | InTune | Break-Fix

About Our Client

• Michael Page is proud to be partnered exclusively with a key client in the education sector, as they expand their in-house Technology team for the new academic year.
• The organisation provides education at junior and secondary levels to around 1,000 students.
• It's a great environment to work in, on an impressive campus, with the chance to collaborate with an established Technology team and gain hands-on experience.

Job Description

• You will provide first and second line IT support to students and staff, resolving technical issues efficiently.
• The environment includes Microsoft and Mac technologies, focusing on Office365 and Apple hardware like iPads and iPhones.
• You will assist in managing and maintaining IT hardware, software, and network infrastructure.
• While support is primary, you'll also work on projects and new IT solutions with the wider team.
• You will interact with end users, deliver training, and create guides as needed.
• The role is site-based, requiring travel to Worcester five days a week.

The Successful Applicant

You should have at least 1 year of experience with some of the following:

• Windows 10/11
• Office365
• Apple Mac troubleshooting
• TCP/IP, LAN/WAN
• Basic server management

Additionally, you will need:

• Strong organizational and problem-solving skills
• Excellent communication and customer service skills
• A willingness to learn and stay updated with new technologies

What's on Offer

• Salary from about £22,000 to £26,000 per year, depending on experience
• Pension scheme and benefits
• Opportunities to develop technical skills in education
• Chance to work on meaningful projects aligned with the organisation's mission