IT Support Technician – Business Support – Police Staff – Counter Terrorism Policing SE

Counter Terrorism Policing; Newbury; On-site; GBP 25,000 - 35,000; Full time

Job summary

Counter Terrorism Policing South East is seeking an IT Support Technician to join their ICT Team. This role involves resolving IT issues, ensuring system connectivity, and supporting technical operations. Ideal candidates will demonstrate enthusiasm, good communication skills, and logical thinking in a dynamic environment.

Qualifications

• Enthusiasm and willingness to learn are valued.
• Ability to think logically in a fast-paced environment.

Responsibilities

• Resolve or coordinate responses to IT issues.
• Ensure connectivity of technical systems and services.
• Identify common trends and support IT colleagues.

Skills

Communication skills

Logical thinking

Job description

IT Support Technician – Business Support – Police Staff – Counter Terrorism Policing SE

Counter Terrorism Policing South East (CTPSE) is a collaboration of the five South East police forces and works with the UK Intelligence community to help protect the public and our national security.

To support this important work, CTPSE’s ICT Team is involved in a range of technical tasks, from everyday user support to the discovery and development of new bespoke specialist solutions for trailblazing technologies in policing.

The ICT Support Officer is responsible for resolving or coordinating timely responses to IT issues, ensuring connectivity of technical systems and services across the unit. You will also identify common trends and issues to enable investigations by engineers, act as a point of contact for some technical facilities, and support IT colleagues with day-to-day functions.

Experience within an IT setting isn’t necessary, as we value enthusiasm and a willingness to learn, alongside good communication skills and the ability to think logically in a fast-paced environment.

Apply to the role by clicking the button below. Further information about the role is also available via this link.