IT Support Technician - Ballymena (25k)

TN United Kingdom; Ballymena; On-site; GBP 25,000; Full time

Job summary

An established industry player is seeking an IT Support Technician to enhance their IT infrastructure across Northern Ireland. This role offers the opportunity to work on innovative IT projects while providing essential onsite support for various devices. As a key team member, you will assist with device issues, network setups, and software rollouts, ensuring high standards of customer service. If you have a positive attitude, relevant IT qualifications, and a passion for technology, this role is your chance to make a significant impact in a dynamic environment.

Benefits

Holidays

Pension

Qualifications

• Experience in IT support for devices like PCs, laptops, printers, and mobiles.
• Driving license and access to own vehicle for onsite support.

Responsibilities

• Provide onsite support for desktops, laptops, mobiles, and printers.
• Resolve escalated support tickets and maintain high customer service standards.

Skills

IT Support

Device Troubleshooting

Network Setup

Customer Service

Education

IT Degree or Equivalent

Tools

PCs

Laptops

Printers

Scanners

Mobiles

Job description

Job Title: IT Support Technician - Ballymena (25k)

Client:

Vanrath

Location:

Ballymena, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

a3a8fd4a48fc

Job Views:

2

Posted:

02.05.2025

Expiry Date:

16.06.2025

Job Description:

Overview:

My client is currently modernising their IT Infrastructure across their sites in Northern Ireland and requires an IT Support Technician to join their team. You will provide onsite IT and Network Support, assisting with device issues, network setup, printers, logins, hardware/software support, and deployments. This role involves travel to various sites around Ballymena, Whiteabbey, Carrickfergus, etc.

What's in it for you?

• Salary: 25k per annum
• Holidays
• Pension

The client:

A large public sector organisation across Northern Ireland, offering opportunities to work on innovative IT projects and gain exposure to new technologies.

About you:

• Experience in IT support for devices like PCs, laptops, printers, scanners, mobiles, etc.
• Driving license and access to own vehicle for onsite support.
• IT Degree or equivalent qualification.
• Positive attitude and team player.

Responsibilities:

• Provide onsite support for desktops, laptops, mobiles, scanners, printers, etc.
• Support hardware and software rollouts.
• Resolve escalated support tickets.
• Maintain high customer service standards.
• Assist with onsite service requests and device setup.
• Collaborate with IT team members.
• Work efficiently to deliver excellent IT services.