IT Support Technician - Antrim (25k)

Vanrath; Antrim; On-site; GBP 25,000 - 29,000; Full time

Job summary

A leading public sector organization in Antrim is seeking an IT Support Technician to enhance their IT infrastructure. The role involves providing comprehensive onsite support for various devices, including PCs, printers, and networks. An exciting opportunity for IT professionals to work on innovative projects and contribute to meaningful work within a collaborative team environment.

Benefits

Holidays

Pension

Qualifications

• Over 1 year of professional experience in IT Support.
• Driving licence and access to own car.
• Experience providing onsite face-to-face support.

Responsibilities

• Provide onsite IT support for hardware/software.
• Support rollout of new hardware and systems.
• Maintain high level of professional customer service.

Skills

IT Support

Problem Solving

Adaptability

Education

IT Degree

Job description

Social network you want to login/join with:

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Client:

Vanrath

Location:

Antrim, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

3125f9588a2a

Job Views:

17

Posted:

18.06.2025

Expiry Date:

02.08.2025

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Job Description:

Job Description

• Based: Antrim (plus travel to various sites across Antrim, Newtownabbey, Whiteabbey areas)
• Hours: Full time - 37.5 pw (Mon-Fri, 9am-5pm)
• Contract : Temp - ongoing rolling contract with potential to secure permanent.

Overview

My client is currently modernising their IT Infrastructure across their sites in Northern Ireland and have a requirement for an IT Support Technician to join their IT Infrastructure team as soon as possible. You'll be providing general onsite IT and Network Support to professionals within the organisation, assisting with IT support queries such as device issues/setup, networks, printers, log-ins, as well as hardware/software support and deployments. This is fully on-site and will require travel to various sites around the Antrim, Newtownabbey, Whiteabbey areas (travel included in hours of work).

What's in it for you?

• 25k pa
• Holidays
• Pension

The client

Large public sector organisation with teams based across Northern Ireland. There are a lot of exciting IT projects happening here with lots of opportunity to gain exposure to new IT systems, cutting edge tech and some truly meaningful work.

About you

• Over 1 year of professional experience in IT Support providing software/hardware support for a range of devices including PCs, Laptops, Printers, Scanners, Mobiles etc.
• Driving licence with access to own car and experience of providing onsite face-to-face support.
• IT Degree (or over 2 years professional experience in IT Support).
• Positive morale and team player.
• Adaptable, versatile, problem solver.

What you'll do as an IT Support Technician

• IT support of organisation's infrastructure, providing onsite software/hardware support across desktops, laptops, mobiles, scanners, printers etc.
• Support rollout of new hardware and systems.
• Resolve escalated tickets.
• Maintain high level of professional customer service.
• Support with onsite service requests (Resolve issues / setup devices such as laptops/printers/networks etc).
• Collaborate positively within a wider team of IT professionals.
• Work at fast pace to deliver excellent IT service.