IT Support Technician – 11113AS

Proactive.IT Appointments Limited; Exeter; Hybrid; GBP 24,000 - 26,000; Full time

Job summary

A leading company seeks an enthusiastic IT Support Technician for hybrid work in Exeter. The role requires supporting and maintaining Microsoft 365 and handling support tickets. Ideal candidates will have strong communication skills, problem-solving abilities, and a proactive attitude towards learning.

Qualifications

• Experience with Microsoft 365, Windows 10/11, Active Directory.
• Familiarity with Apple iOS.
• Self-motivated with a passion for learning.

Responsibilities

• Provide hands-on desktop support and manage ticket queues.
• Troubleshoot hardware, software, and network issues.
• Collaborate with third-party vendors and internal teams.

Skills

Communication

Organisational Skills

Problem Solving

Basic Networking

Job description

11113AS
£24k – 26k per year

IT Support Technician

Hybrid Working in Exeter

Are you a proactive and ambitious IT professional looking to take the next step in your career? Join a dynamic and growing team where your skills will make a real impact.

Our client is seeking an enthusiastic IT & Communications Support Technician to be the go-to tech expert for their regional offices. You’ll be the first point of contact for IT support, resolving a wide range of technical issues and ensuring smooth day-to-day operations. With a strong focus on Microsoft 365 and cloud technologies, you’ll play a key role in maintaining a secure and efficient IT environment.

This is a fantastic opportunity for someone who thrives in a fast-paced setting, enjoys problem-solving, and is eager to grow their technical expertise. You’ll also have the chance to travel to other UK offices, expanding your experience and network.

What You’ll Do:

1. Provide hands-on desktop support and manage ticket queues
2. Troubleshoot hardware, software, and network issues
3. Support and maintain Microsoft 365 and Windows environments
4. Handle device deployment, user onboarding/offboarding, and mobile management
5. Collaborate with third-party vendors and internal teams
6. Champion a security-first mindset in all tasks

What You’ll Bring:

1. Experience with Microsoft 365, Windows 10/11, Active Directory
2. Strong communication and organisational skills
3. A self-motivated, can-do attitude with a passion for learning
4. Basic networking knowledge and familiarity with Apple iOS

Note: Due to the volume of applications received, it will not be possible to respond to all applications. Only suitable candidates will be contacted for an interview.

Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organization.

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