IT Support Technician – 11112AS

Proactive.IT Appointments Limited; London; On-site; GBP 25,000 - 28,000; Full time

Job summary

A leading company is seeking an IT Support Technician to join their dynamic London team. You will be the first point of contact for all IT support, ensuring smooth operations and solving technical issues with a focus on Microsoft 365 and cloud technologies. This role offers an exciting opportunity for growth and development in a fast-paced environment.

Qualifications

• Experience with Microsoft 365, Windows 10/11, and Active Directory is essential.
• Strong communication and organisational skills are required.
• A self-motivated individual with basic networking knowledge is preferred.

Responsibilities

• Provide hands-on desktop support and manage ticket queues.
• Resolve hardware, software, and network issues.
• Champion a security-first mindset in all tasks.

Skills

Communication

Organisational skills

Networking knowledge

Tools

Microsoft 365

Windows 10/11

Active Directory

Apple iOS

Job description

11112AS
£25k – 28k per year

IT Support Technician

5 Days onsite in London

Are you a proactive and ambitious IT professional looking to take the next step in your career? Join a dynamic and growing team where your skills will make a real impact.

Our client is seeking an enthusiastic IT & Communications Support Technician to be the go-to tech expert at our London headquarters. You’ll be the first point of contact for IT support, resolving a wide range of technical issues and ensuring smooth day-to-day operations. With a strong focus on Microsoft 365 and cloud technologies, you’ll play a key role in maintaining a secure and efficient IT environment.

This is a fantastic opportunity for someone who thrives in a fast-paced setting, enjoys problem-solving, and is eager to grow their technical expertise. You’ll also have the chance to travel to other UK offices, expanding your experience and network.

What You’ll Do:

• Provide hands-on desktop support and manage ticket queues
• Troubleshoot hardware, software, and network issues
• Support and maintain Microsoft 365 and Windows environments
• Handle device deployment, user onboarding/offboarding, and mobile management
• Collaborate with third-party vendors and internal teams
• Champion a security-first mindset in all tasks

What You’ll Bring:

• Experience with Microsoft 365, Windows 10/11, Active Directory
• Strong communication and organisational skills
• A self-motivated, can-do attitude with a passion for learning
• Basic networking knowledge and familiarity with Apple iOS

IT Support Technician

Due to the volume of applications received for positions, it will not be possible to respond to all applications, and only applicants who are considered suitable for interview will be contacted.

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