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IT Support Technician – 10917CF2
Proactive.IT Appointments Limited
Crawley
On-site
GBP 40,000 - 60,000
Full time
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Job summary
An established industry player is looking for a Temporary Support Desk Technician to enhance their IT support team. In this role, you will provide swift and effective technical assistance to internal customers, helping them resolve issues with their computer systems. The ideal candidate will possess strong technical knowledge, excellent communication skills, and a customer-oriented approach to handle challenging situations. This is a fantastic opportunity to join a dynamic team and contribute to improving user experience within the organization. If you are passionate about IT support and enjoy solving problems, this position is perfect for you.
Qualifications
- Client Support qualifications or equivalent with related work experience is required.
- Experience supporting Windows PCs and mobile devices is essential.
Responsibilities
- Provide fast and useful technical assistance on computer systems.
- Answer queries on basic technical issues and offer advice to internal customers.
Skills
Job description
10917CF2
£190 per day
IT Support Technician
£190/Day
Inside IR35
Crawley
My client is seeking a Temporary Support Desk Technician to join their team and provide fast and useful technical assistance on computer systems.
You will be required to answer queries on basic technical issues and offer advice to internal customers to solve their issues.
An excellent IT Support Technician must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and patient to deal with difficult customers.
- Client Support qualifications (e.g., MCSA, CompTIA A+) or equivalent with related work experience is required.
- Experience supporting Windows PCs and iPhones mobile devices.
- Experience and technical knowledge of the following is desirable: Windows OS, Microsoft O365 Applications, TEL internal BU software, Dell computers and peripherals, and remote access solutions.
- Experience with iVanti LANDesk, MECM, Malwarebytes, Windows Defender, Redstor backup will be advantageous.
Due to the volume of applications received for positions, it will not be possible to respond to all applications, and only applicants who are considered suitable for interview will be contacted.
Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation.
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