IT Support Technician

Adria Solutions Ltd; Wilmslow; On-site; GBP 33,000; Full time

Job summary

A leading company in Alderley Edge seeks a Senior IT Technician to maintain and improve their IT systems, support team members, and ensure security measures are implemented. This role offers a competitive salary of up to £33k and various benefits, including increased holiday days and subsidized meals.

Benefits

21 days Holiday, increasing each year up to 25 days

Free Breakfasts

Subsidised lunches

Pension

Qualifications

• Proven leadership and team management skills.
• Experience with IT security protocols and service management (ITIL).
• Knowledge of Windows and OSX desktop support.

Responsibilities

• Evaluate and enhance IT systems for business needs.
• Oversee the installation and customization of new systems.
• Monitor system performance and implement security measures.

Skills

Interpersonal skills

Communication skills

IT security

Device management

Desktop Support

Tools

Office 365

Azure Active Directory

Job description

IT Support Technician Alderley Edge - £33k

On behalf of our industry-leading client based in Alderley Edge, we are recruiting for a Senior IT Technician. As Senior IT Technician, you will maintain and enhance the day-to-day running of the IT estate, supporting team members and sites primarily in the UK but also across the globe.

The Senior IT Technician Will Be Responsible For

• Regularly evaluating our IT systems to ensure they meet the necessary business demands.
• Researching hardware and software technologies to decide if they offer improvements
• Oversee new system installation and setup and customise them for business needs.
• Monitoring system performance to ensure everything runs correctly and securely.
• Anticipating potential issues and identifying solutions
• Engineer, implement and monitor security measures for the protection of computer systems, networks and information.
• Upskilling team members about network security and best practices for computer usage.
  
  

The Senior IT Technician Will Have The Following

• Excellent interpersonal and communication skills, along with a proven track record of your ability to lead, motivate, inspire and organise a team
• Desktop Support Win 10 & OSX
• Device management and monitoring
• ITIL Focus on Service design/transition and operation
• IT security client and server anti-virus, email anti-phishing and anti-spoofing, multi-factor authentication, firewall, web filtering.
• Office 365 Management and Administration Experience of the full suite of apps including OneDrive, Yammer & Teams etc.
• Azure Active Directory Setup/Deployment/Management
  
  

Benefits

• 21 days Holiday, increasing each year up to 25 days
• Free Breakfasts
• Subsidised lunches
• Pension
  
  

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IT Support Technician Alderley Edge Up to £33k