IT Support Technician

Weston College; Weston-super-Mare; On-site; GBP 30,000 - 40,000; Full time

Job summary

An inspiring educational institution in Weston-super-Mare is seeking an IT Support Technician. This full-time role involves providing 1st and 2nd line IT support across college campuses. Candidates should have at least 5 years' experience in IT support and the ability to manage end user accounts. This position includes generous benefits like holiday entitlement and potential for hybrid working opportunities.

Benefits

Generous holiday entitlement

Potential for hybrid working opportunities

Free parking across sites

Employee assistance programme

Training and development opportunities

Qualifications

• 5 years' experience providing excellent customer service and IT support.
• Experience administering User and Computer accounts within Active Directory or similar.
• Ability to provide 1st and 2nd line IT support.

Responsibilities

• Provide 1st and 2nd line IT support remotely and face-to-face.
• Lead by following IT security best practices.
• Manage end user accounts and services.

Skills

Customer service

IT support

Active Directory

Microsoft 365 Admin

Education

Level 3 technical qualifications

Tools

Microsoft 365

Job description

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Client:

Weston College

Location:

Weston-super-Mare, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

f02161c73417

Job Views:

6

Posted:

12.08.2025

Expiry Date:

26.09.2025

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Job Description:

As one of the fastest-growing Colleges in the UK, delivering courses from entry level right up to Masters degrees, Weston College is an inspiring place to work. Why not join us as an IT Support Technician?

This is a full-time role, working 37 hours per week.

Interviews for this role will take place on-site, at one of our college campuses in Weston-super-Mare.

Please note - although the role is based at our Knightstone Campus, a full, clean driving licence is a requirement for this role as you will be required to drive college vehicles to other campuses.

Day to day duties of the role

• Provide 1st and 2nd line IT support both remote and face to face when needed across all sites.
  
  
• Lead by example by strictly following all IT security best practices to show and support all staff.
  
  
• End user account creation and management.
  
  
• Administration of end user services within 365.
  
  

Required skills and qualifications

• Appropriate level 3 and above technical qualifications.
  
  
• 5 years' experience of providing excellent customer service and IT second support within a technical IT related role.
  
  
• Experience of administering User and Computer accounts within Active Directory, Microsoft 365 Admin Centre, or Manage Engine.
  
  

For full details about the role and its responsibilities, please view the job description and person specification attached above.

• Generous holiday entitlement
• 2-week Christmas closure
• Potential for hybrid working opportunities
• Dedicated staff welfare officer and wellbeing champions
• Local and national staff discounts
• Free parking across sites
• Various staff committees including Equality, Diversity and Inclusion, Autism and Menopause
• Focus on staff wellbeing
• Eye care including free eye test and a contribution towards glasses
• Annual staff conference with guest speakers
• Employee assistance programme - available 24/7, 365 days a year
• Training and development opportunities with a focus on progression

Weston College is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff and volunteers to share this commitment.

Please be aware that Weston College reserves the right to close this vacancy early should sufficient applications be received.

Due to the volume of recruitment, we are unable to offer feedback to any unsuccessful candidates.

We reserve the right to expire vacancies prior to the advertised closing date if a sufficient number of applications have been received.