IT Support Technician

The CFO Centre UK; Swindon; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A dynamic finance consultancy in Swindon is seeking an IT Support Technician to provide hands-on technical support while championing data protection. In this role, you’ll address issues across hardware, software, and networking. Ideal candidates have experience in IT support and strong communication skills. This role offers a competitive salary, hybrid working, and other benefits.

Benefits

Competitive Salary

25 Days Annual Leave

Hybrid working – 2 days from home

Pension Contributions

Cycle to Work Scheme

Free on-site parking

Qualifications

• Experience in first-line IT support or a similar technical role.
• Solid knowledge of Windows OS, Microsoft 365, and basic networking.
• Strong communication skills and a customer-first mindset.

Responsibilities

• Be the first point of contact for IT support.
• Provide hands-on technical support across hardware, software, and networks.
• Manage user onboarding and offboarding.

Skills

First-line IT support

Windows OS

Microsoft 365

Basic networking

Cybersecurity awareness

Strong communication skills

Organizational skills

Job description

Are you a tech-savvy problem solver with a passion for delivering exceptional support? Do you thrive in a fast-paced environment where no two days are the same? If so, we’d love to hear from you.

At the CFO Centre, we’re redefining the way ambitious businesses access world-class finance expertise. Behind the scenes, our IT team plays a critical role in enabling our people to do their best work—securely, efficiently, and seamlessly.

We’re looking for a proactive IT Support Technician to be the go-to person for all things tech. From setting up new hardware to troubleshooting issues and safeguarding our systems, you’ll be at the heart of our IT operations.

What you’ll be doing:

• Be the first point of contact for IT support—resolving issues with confidence and care.
• Provide hands-on technical support across hardware, software, and networks.
• Commission and decommission laptops, peripherals, and other devices.
• Manage user onboarding and offboarding, ensuring smooth transitions.
• Maintain accurate records of IT assets and user accounts.
• Investigate and escalate potential cybersecurity incidents.
• Support remote teams and locations when needed.
• Champion compliance with IT policies and data protection standards.

What you’ll bring:

• Experience in first-line IT support or a similar technical role.
• Solid knowledge of Windows OS, Microsoft 365, and basic networking.
• A keen eye for cybersecurity and incident response.
• Strong communication skills and a customer-first mindset.
• Ability to juggle multiple tasks and stay organised under pressure.
• Familiarity with IT asset management and user account administration.

Why join us?

At the CFO Centre, we’re more than just finance experts—we’re a team of driven professionals who believe in making a real impact. You’ll be part of a collaborative, forward-thinking environment where your contributions truly matter.

Benefits

- Competitive Salary
- 25 Days Annual Leave, including Christmas shut down
- Hybrid working – 2 days working from home, 3 days in our office in Swindon
- Pension Contributions
- Cycle to Work Scheme
- Free on-site parking