IT Support Technician

TieTalent; Heage; On-site; GBP 25,000 - 30,000; Full time

Job summary

Une entreprise de construction mondiale recherche un technicien de support IT pour assurer un support technique quotidien. Ce poste offre une excellente occasion de développer sa carrière dans un environnement dynamique et solidaire, avec des responsabilités allant du dépannage au support des utilisateurs internes.

Benefits

25 jours de congés

Santé privée

Pension privée

Prime d'entreprise

Qualifications

• Expérience en support informatique.
• Compétencesbasics en réseautage (DNS, DHCP, TCP/IP).
• Bonnes compétences en dépannage matériel et logiciel.

Responsibilities

• Fournir un support de 1er et 2ème niveau aux utilisateurs internes.
• Dépanner et résoudre les problèmes liés au matériel, logiciel et réseau.
• Configurer de nouveaux comptes utilisateurs et appareils.

Skills

Windows 10/11

Microsoft Office 365

Active Directory

Basic networking

Job description

Job Title: IT Support Technician

Location: Belper, Derbyshire

Salary: £25,000 - £30,000 PLUS 25 Days Holiday (+BH), Private Healthcare, Private Pension, Company Bonus and more!

Position Overview

We are looking for an enthusiastic IT Support Technician to join a renowned, global Construction Company based in Belper, Derbyshire. This is a fantastic opportunity for someone with a solid foundation in IT support who is looking to grow their career in a supportive and dynamic environment.

You’ll be providing day-to-day IT support across the business, assisting with hardware and software troubleshooting, and getting involved in system upgrades and rollouts.

Key Responsibilities

• Provide 1st and 2nd line support to internal users across multiple sites
• Troubleshoot and resolve hardware, software, and network issues
• Set up and configure new user accounts and devices
• Assist with system upgrades and project rollouts
• Maintain accurate records using the IT ticketing system
• Escalate complex issues to the infrastructure team as needed
• Support the IT team in ensuring secure and efficient operations

Technical Skillset

• Windows 10/11, Microsoft Office 365 Suite
• Active Directory – password resets, user management
• Basic networking – DNS, DHCP, TCP/IP
• Office 365 – Teams, Exchange, SharePoint
• Printer and peripheral support
• Experience with remote support tools
• Any exposure to Intune or Azure is a bonus

If you’re an IT professional with a hands-on approach and a desire to learn and grow in a busy, professional environment, we encourage you to apply! Join a global business where your contribution matters and your career can move forward.

Keywords

IT Support, 1st Line Support, 2nd Line Support, Helpdesk Engineer, Service Desk Technician, IT Technician, Windows Support, Office 365, Active Directory, Derbyshire IT Jobs

Nice-to-have skills

• Microsoft Office 365
• Active Directory
• DNS
• DHCP
• TCP/IP
• InTune
• Azure

Work experience

• Desktop Support
• Systems Administrator

Languages

• English

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Information Technology

Industries

• Technology, Information and Internet