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IT Support Technician
Hewett Recruitment
England
On-site
GBP 30,000 - 50,000
Full time
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Job summary
An established industry player is seeking an IT Second Line Technician to join their dynamic team. In this role, you will provide essential second-line technical support and manage IT systems across the UK and Ireland. Your expertise will ensure the seamless operation of networks, servers, and cloud environments, catering to both office-based and remote users. This position offers a competitive salary and a range of benefits, including generous holiday allowances and opportunities for professional development. If you're passionate about IT and ready to take on new challenges, this is the perfect opportunity for you.
Benefits
Qualifications
- Bachelor's degree in Computer Science or relevant IT qualifications preferred.
- Experience in IT operations with expertise in Windows and Azure environments.
Responsibilities
- Provide second-line IT support for hardware, software, and network issues.
- Deploy, manage, and maintain Windows servers and Azure environments.
Skills
Education
Tools
Job description
Are you an experienced IT professional looking for a new challenge? Join our team as an IT Second Line Technician, where you'll play a key role in maintaining and supporting IT infrastructure across the UK and Ireland.
As part of a geographically dispersed IT team, you will provide second-line technical support, manage IT systems, and contribute to infrastructure projects. Your work will ensure the seamless operation of networks, servers, and cloud environments, supporting office-based, remote, and mobile users.
- Provide second-line IT support for hardware, software, and network issues.
- Deploy, manage, and maintain Windows servers, Azure environments, and Microsoft 365 applications.
- Configure and support LAN networks, switches, and mobile devices.
- Monitor server infrastructure to ensure performance and security.
- Document IT processes and contribute to system improvements and projects.
- Bachelor's degree in Computer Science or relevant IT qualifications (preferred).
- Experience in IT operations, with expertise in Windows 10/11, Windows Server, Azure, Microsoft 365, SQL Server, SCCM, and MDM tools.
- Strong troubleshooting and problem-solving skills, with the ability to work independently and in international teams.
- Experience in network configuration, application deployment, and IT infrastructure monitoring is a plus.
- Competitive salary
- 25 days holiday (+ bank holidays)
- Pension & Life Assurance Scheme
- Cycle to Work scheme & Long Service Awards
- Learning and Development Opportunities
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