IT Support Technician

Core Compliance Group, Inc.; England; On-site; GBP 31,000; Full time

Job summary

A leading educational institution is seeking a proactive IT Support Technician to join their IT team, providing essential technical support across their sites. This role involves managing IT systems and supporting classroom technologies, requiring strong troubleshooting skills and relevant IT qualifications.

Qualifications

• Relevant IT qualifications like CompTIA or Microsoft certifications.
• Experience in multi-tiered support roles.
• Strong troubleshooting skills and ability to communicate with non-technical users.

Responsibilities

• Provide 1st to 3rd line support managing hardware and software.
• Maintain and configure network infrastructure.
• Ensure compliance with cyber security standards.

Skills

Troubleshooting

Communication

Cyber Security

Education

CompTIA certification

Microsoft certifications

Tools

JAMF

Microsoft 365

Aruba

Job description

location_on The King's School, Canterbury IT Support Technician

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.

Job details

Salary

£30,346.90 per annum from 1 September 2025

Contractual hours

37.5

Basis

Full Time

Job category/type

IT

Date posted

04/07/2025

Job reference

VAC00535

We are seeking an experienced and proactive IT Support Technician to join our dynamic IT team, supporting all sites within The King's School, Canterbury . This is an exciting opportunity to play a key role in the delivery of robust, responsive, and high-quality IT services across a historic and innovative educational environment.

The successful candidate will provide 1st to 3rd line support, managing hardware, software, and network systems across Windows and macOS environments. Responsibilities include maintaining and configuring network infrastructure, deploying devices and applications, supporting classroom and event AV systems, and ensuring cyber security standards are upheld.

Applicants should have relevant IT qualifications (e.g., CompTIA, Microsoft certifications), strong troubleshooting skills, and significant experience in multi-tiered support roles. Knowledge of JAMF, Aruba, AV setups, Microsoft 365, and working within a school setting is desirable. You'll be a confident communicator, able to explain technical issues to non-technical users and work collaboratively with academic and support staff. A flexible approach, excellent organisation, and commitment to safeguarding are essential.

The post will close once a successful applicant has been appointed and as such early applications are advised.

The King's School is committed to ensuring the highest levels of safeguarding and promoting the welfare of our pupils, and we expect all our staff and volunteers to share this commitment. We adopt a fair, robust and consistent recruitment process which is in line with the statutory Keeping Children Safe in Education guidance. This includes online checks for shortlisted candidates.

All offers of employment are subject to an Enhanced DBS check, references, and where applicable, a prohibition from teaching check. IT Support Technician

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