IT Support Technician

CV Screen; Easter Howgate; Hybrid; GBP 31,000; Full time

Job summary

An established professional services firm is seeking an experienced IT Support Technician to join their hybrid team in Edinburgh. This role offers a competitive salary of up to £31,000 and excellent benefits, providing an opportunity to support a dynamic business with multiple offices across Scotland. The successful candidate will be responsible for delivering robust IT support, administering Microsoft 365, and maintaining hardware and networks. If you're passionate about IT and ready for your next challenge, this is the perfect role for you.

Qualifications

• Minimum 3 years of experience in a similar IT support role.
• Strong working knowledge of Microsoft 365 and Windows 10/11.

Responsibilities

• Provide first and second line support to internal users across multiple sites.
• Administer Microsoft 365, including user management and application support.
• Maintain and troubleshoot hardware, networks, and security systems.

Skills

Microsoft 365

Windows 10/11

Active Directory

Network Support

Backup/Antivirus Tools

Job description

IT Support Technician – Hybrid
Edinburgh | Up to £31,000 + Excellent Benefits

Are you an experienced IT Support Technician looking for your next challenge? This is a fantastic opportunity to join a well-established professional services firm based in Edinburgh. Offering a salary of up to £31,000, hybrid working, and an excellent benefits package, this role supports a dynamic business with multiple offices across Scotland. You'll join a small IT team and be responsible for delivering robust support across both first and second line queries, while contributing to the improvement of IT services company-wide.

Duties & Responsibilities

• Provide first and second line support to internal users across multiple sites.

• Administer Microsoft 365, including user management and application support.

• Maintain and troubleshoot hardware, networks, and security systems.

• Support remote access technologies and mobile device management.

• Assist with the deployment of new systems and software upgrades.

What Experience is Required

• Minimum 3 years of experience in a similar IT support role.

• Strong working knowledge of Microsoft 365, Windows 10/11, and Active Directory.

• Experience supporting networks, servers, and backup/antivirus tools.

Location
Based in Edinburgh, this role is easily commutable from Livingston, Bathgate, Musselburgh, Dalkeith, and Falkirk. A driving licence and access to a car are essential due to occasional travel between offices.

How to Apply
Please apply with your CV sent in confidence to Giselle Whitton at CV Screen. All applications will be handled with strict confidentiality.

Alternate Job Titles

• IT Support Analyst

• 2nd Line Support Technician

• Desktop Support Engineer

• IT Systems Support Specialist