IT Support Technician

Ellisons; Colchester; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A law firm in Colchester is seeking an IT Support Technician to provide hands-on technical support. You will manage both onsite and remote support, ensuring systems are secure and up to date. The ideal candidate possesses experience with Microsoft Windows and Active Directory, and values excellent service. The position offers flexibility, generous benefits, and a supportive team environment.

Benefits

Flexible working hours

Generous benefits

Supportive team environment

Qualifications

• Hands-on experience supporting Microsoft Windows OS and Active Directory.
• Self-motivated, flexible, and well-organized.
• Friendly and approachable with excellent service commitment.

Responsibilities

• Provide onsite and remote IT support for troubleshooting.
• Ensure systems are secure and functional.
• Respond to monitoring alerts and support internal IT projects.

Skills

Supporting Microsoft Windows OS

Active Directory

Group Policy

DNS

DHCP

Microsoft Azure

SD-WAN

Meraki

Legal sector background

Job description

Overview

Become Part of Our Story

IT Support Technician – In Your Corner from Day One Location: Colchester

Salary: £Competitive (with an exceptional benefits package)

Your career matters. We’re here to back it.

At Ellisons, we know that great IT support is the backbone of a successful business. We’re looking for a proactive and experienced IT Support Technician to join our team and help us deliver seamless technical support across our offices.

This is a hands-on role where you’ll provide both onsite and remote support, troubleshoot issues, and ensure our systems are secure, up to date, and fit for purpose. You’ll be available on the Help Desk to take calls and respond to job tickets at all times, ensuring a responsive and reliable service.

You’ll also play a key role in delivering hardware and software installations, responding to monitoring alerts, and supporting internal IT projects.

Whether you’re looking to take the next step in your IT career or bring your expertise to a firm that values your contribution, you’ll find the freedom – and the backing – to do it here.

Why Ellisons?

• In your corner from day one: You’ll get real responsibility with real support.
• Space to grow: We listen to your goals and help you achieve them.
• Strong foundations: We’re a Top 200 UK law firm with deep roots in our community and a reputation for trusted advice.
• Flexibility that works: Hybrid working, generous benefits, and a culture that values your wellbeing.

What we’re looking for

• Experience supporting Microsoft Windows OS, Active Directory, Group Policy, DNS, DHCP
• Desirable: Microsoft Azure, SD-WAN, Meraki, legal sector background
• Self-motivated, flexible, and well organised
• Friendly and approachable with a commitment to excellent service
• Willingness to travel regularly between our offices

Apply Now

If you’re ready to make your next move and want a firm that’s in your corner, we’d love to hear from you. Apply below or email your CV and covering letter to [e-mail]

Ellisons is proud to be an Equal Opportunities Employer.