IT Support Technician

Adria Solutions Ltd.; Alderley Edge; On-site; GBP 33,000; Full time

Job summary

A leading company in Alderley Edge is seeking a Senior IT Technician to enhance its IT operations. The role involves evaluating IT systems, monitoring performance, and educating team members on security practices. Candidates should have strong interpersonal skills and experience with ITIL and Office 365 management.

Benefits

21 days holiday, increasing to 25

Free breakfasts

Subsidised lunches

Pension

Qualifications

• Experience with Windows 10 and OSX.
• Strong knowledge in IT security measures.
• Ability to lead and motivate a team.

Responsibilities

• Evaluate and enhance IT systems to meet business demands.
• Implement and monitor security measures for computer systems.
• Provide desktop support and manage devices.

Skills

Interpersonal skills

Communication skills

Team leadership

IT Security

Device management

Tools

ITIL

Office 365

Azure Active Directory

Job description

IT Support Technician – Alderley Edge - £33k

On behalf of our industry-leading client based in Alderley Edge, we are recruiting for a Senior IT Technician. As Senior IT Technician, you will maintain and enhance the day-to-day running of the IT estate, supporting team members and sites primarily in the UK but also across the globe.

The Senior IT Technician will be responsible for:

• Regularly evaluating our IT systems to ensure they meet the necessary business demands.
• Researching hardware and software technologies to decide if they offer improvements
• Oversee new system installation and setup and customise them for business needs.
• Monitoring system performance to ensure everything runs correctly and securely.
• Anticipating potential issues and identifying solutions
• Engineer, implement and monitor security measures for the protection of computer systems, networks and information.
• Upskilling team members about network security and best practices for computer usage.

The Senior IT Technician will have the following:

• Excellent interpersonal and communication skills, along with a proven track record of your ability to lead, motivate, inspire and organise a team
• Desktop Support – Win 10 & OSX
• Device management and monitoring
• ITIL – Focus on Service design/transition and operation
• IT security – client and server anti-virus, email anti-phishing and anti-spoofing, multi-factor authentication, firewall, web filtering.
• Office 365 Management and Administration – Experience of the full suite of apps including OneDrive, Yammer & Teams etc.
• Azure Active Directory – Setup/Deployment/Management

Benefits

• 21 days Holiday, increasing each year up to 25 days
• Free Breakfasts
• Subsidised lunches
• Pension

How to Apply if you’re Interested in this Job:

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IT Support Technician – Alderley Edge – Up to £33k