IT Support Technician

Adria Solutions Ltd; Alderley Edge; On-site; GBP 33,000; Full time

Job summary

A leading company in Alderley Edge is seeking a Senior IT Technician to ensure the efficient operation of IT systems. You will support both local and global team members, managing security, installations, and team training, all while enjoying benefits like 21 days holiday and a pension scheme.

Benefits

21 days Holiday, increasing to 25

Free Breakfasts

Subsidised lunches

Pension

Qualifications

• Excellent interpersonal and communication skills.
• Proven track record of leading and organising a team.
• Experience with ITIL service design and operation.

Responsibilities

• Regularly evaluate IT systems to meet business demands.
• Oversee new system installation and setup.
• Engineer and monitor security measures.

Skills

Interpersonal skills

Communication skills

Desktop Support

Device management

IT security

Office 365 Management

Azure Active Directory

Job description

IT Support Technician – Alderley Edge - £33k

On behalf of our industry-leading client based in Alderley Edge, we are recruiting for a Senior IT Technician. As Senior IT Technician, you will maintain and enhance the day-to-day running of the IT estate, supporting team members and sites primarily in the UK but also across the globe.

The Senior IT Technician Will Be Responsible For

• Regularly evaluating our IT systems to ensure they meet the necessary business demands.
• Researching hardware and software technologies to decide if they offer improvements
• Oversee new system installation and setup and customise them for business needs.
• Monitoring system performance to ensure everything runs correctly and securely.
• Anticipating potential issues and identifying solutions
• Engineer, implement and monitor security measures for the protection of computer systems, networks and information.
• Upskilling team members about network security and best practices for computer usage.
  
  

The Senior IT Technician Will Have The Following

• Excellent interpersonal and communication skills, along with a proven track record of your ability to lead, motivate, inspire and organise a team
• Desktop Support – Win 10 & OSX
• Device management and monitoring
• ITIL – Focus on Service design/transition and operation
• IT security – client and server anti-virus, email anti-phishing and anti-spoofing, multi-factor authentication, firewall, web filtering.
• Office 365 Management and Administration – Experience of the full suite of apps including OneDrive, Yammer & Teams etc.
• Azure Active Directory – Setup/Deployment/Management
  
  

Benefits

• 21 days Holiday, increasing each year up to 25 days
• Free Breakfasts
• Subsidised lunches
• Pension
  
  

How to Apply if you’re Interested in this Job:

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IT Support Technician – Alderley Edge – Up to £33k